Primacy - North Okanagan Medical Clinic

Name: Primacy - North Okanagan Medical Clinic
Address: 5001 Anderson Way, Vernon, BC V1T 9V1, Canada, T, Canada

2.5/5 ★ based on 8 reviews

Contact Primacy - North Okanagan Medical Clinic

Address :	5001 Anderson Way, Vernon, BC V1T 9V1, Canada
Phone :	📞 +88
Website :	https://www.primacy.ca/locations/nomc/
Categories :	Medical Center , Walk-in clinic ,
City :	T

5001 Anderson Way, Vernon, BC V1T 9V1, Canada

Best Walk-in clinic in Canada

F	Fran Buksa on Google ★ ★ ★ ★ ★ “Not too busy” . This is supposedly a “live” update. It says not too busy, went around 10 am for that reason and the sin on the door said next intake 12:45. An accurate and up to date time would have saved me the trip. Not impressed.
B	Brian Salisbury on Google ★ ★ ★ ★ ★ I have been using this Clinic for the past 2 years and have never had a bad experience there, the staff are very helpful and considerate. Sure there are longer wait times because it is a busy Clinic so do not expect to just walk in and be seen. One thing to remember is that every exam room has to be extra cleaned after every patient due to the Covid Virous, this all takes time. I like the fact that you can phone them for a prescription renewal I definitely give them a 5 star rating.
B	Brent Sellers on Google ★ ★ ★ ★ ★ Really appreciated the caring and efficient service here. The reception was fast, and the doctor was very plesent and thorough. We totally recommend showing up an hour before opening if the matter is urgent. We showed up at 8:10 AM and there was already two people ahead of us, and nearly twenty in line by opening. Once they open they distribute numbers, then they call people in that order. There's at least three rooms, so people move through rather quickly it seems. But there always seems to be a line. Once they have accepted or given numbers to a certain number of people for the day, they cut off service. I imagine this is to make sure they aren't working well beyond their service hours.
M	Mila Rahalevich on Google ★ ★ ★ ★ ★ Okay with waiting time. Understand. But meeting by phone? Seriously? Diagnose by phone and self description? Doctor in a hurry just sent for covid test and said to come back after without many questions about how I feel. Only based on short description from reception.and asked me if my glands are increased!!! Seriously? Isn't it doctors job to examine for all symptoms but do not sent away for test to get paid twice? Should patient know how glands feel like when healthy and not? If so I'd prefer to make prescriptions and get paid myself. DO NOT GO IF DOCTOR ACCEPTS BY PHONE ONLY.
M	Michelle Allison on Google ★ ★ ★ ★ ★ The hours made it convenient to go after work. That was the only good thing. The lady at the front desk was unnecessarily blunt and uninformative. She wanted cash up front and wouldnt give me change till after the appointment. They don't take card or do direct billing for Insurance. Shockingly they charge $150- almost double the going rate for a driver's medical. And finally she wouldn't give me a fax confirmation that she actually forwarded the report to ICBC. (This was after the doctor informed me that the faxes "don't go through" all the time and recommended I follow up with ICBC) The whole experience felt unprofessional. I would never recommend this walk in to anyone! As a follow up: according to ICBC she didn't fax my report in.
H	Honey Harty on Google ★ ★ ★ ★ ★ My fiance is now having to try to go through another clinic because the receptionists and this establishment are ""too busy"" to TAKE A PRESCRPTION REFILL REQUEST for DEPRESSION. MEDICATION. Stopping this medication cold turkey could literally kill him, but the receptionists are 'too busy'. Update: We used maple and got the prescription refilled within minutes. The fact that the receptionist at this establishment wouldn't even HEAR what my fiance had to say is ridiculous, especially when it took this little time to do. Use Maple online instead!
C	Chewy Benito on Google ★ ★ ★ ★ ★ I have never had an issue here. Usually best to arrive early especially these days. Receptionists are fantastic and all the doctors I've seen have been excellent. I always hear people complain about this place, like they only accept cash or because I show covid symptoms they only talk to you on the phone. Bla bla bla people, everyone has had to make modifications to their procedures for everyones safety. If your so worried about it go to the hospital. The clinic is there to help, show some respect.
B	Bruce Gardner on Google ★ ★ ★ ★ ★ Arrived early before opening. Was 3rd in and was out in 30 minutes. Receptionists were very pleasant and professional. Doctor was very thorough and pleasant, set me up for blood work and prescriptions. Considering what they have to deal with, it would be great if we can show some compassion and understanding and treat them how we would like to be treated.