Portes et fenêtres Verdun Kirkland
4.1/5
★
based on 8 reviews
Contact Portes et fenêtres Verdun Kirkland
| Address : | 3570 Bd Saint-Charles, Kirkland, QC H9H 3C3, Canada |
| Phone : | 📞 + |
| Website : | https://www.portesetfenetresverdun.com/fr/succursales/ile-de-montreal/kirkland/ |
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| City : | H |
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Bikyeyev Alex on Google
★ ★ ★ ★ ★ I completely agree with the recall of Myriam Zaamoum. High prices, low quality of products, poor quality of installation by subcontracting companies, excessively inflated installation or service timelines that do not meet the promises of sales managers( Patricia D.), the constant need to monitor the timing of work and its quality.
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Thiru Ramasamy on Google
★ ★ ★ ★ ★ We got quote through lots of companies and finally decided to go with verdun(St-Charles). The sales person was very helpful and the Installers were Amazing. They came on time and completed the work as we expected. I will 100% recommend this.
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Daniel Deslauriers on Google
★ ★ ★ ★ ★ Thank you Youssef and Benoit! It has been nothing but very good service from the purchase, installation and a small fix followed up a year later. Keep up the good work! We continue to recommend you. Thanks
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Myriam Zaamoum on Google
★ ★ ★ ★ ★ They are the worst company to deal with. If it wasn't for the disrespectful attitude of their employee I would have given a bit more stars, because the manager at least "tried" to take charge and correct some of their mistake, but if you ever speak with Audrey on the phone, she might be good answering questions to lure customers in, but she has zero people skills when it comes to fixing their mistake - she's only good at hanging up the phone on people.
Long story short - after multiples screw ups - they finally installed the correct door 7 months after initially signing with them - had to constantly call and email them to get it done. Don't hold your breath for good service and proper communication from them
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Matthew Delego on Google
★ ★ ★ ★ ★ Great and staff! Installers were fantastic! Quick efficient and highly skilled. They were meticulous and extremely friendly and tentative!
Definitely worth a look for your next project!
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Ben Miller on Google
★ ★ ★ ★ ★ they changed all my windows and everything went smoothly and they honor their warranty as my awning window in the kitchen needed to be fixed they sent somone to fix ASAP
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Claudio Calabrese on Google
★ ★ ★ ★ ★ Very disappointed with the after service. We purchased two doors from the West Island location . Everything went fine , with the sale. The after sales experience was a nightmare. Keeping it simple and short. I called the store and needed a nrcan number to appear on my invoice, in order to prove that door that I purchased was an energy star door. The salesman basically had no patience with me, he sent me a nrcan number separately, not appearing on my invoice. When I tried to explain to him that didn’t work for me, he brushed me off . He replied to me “ I have customers waiting for me, I don’t have time for this” so what was I , am I not a customer. Obviously once they took my money , they don’t care about me anymore. Will never purchase an other product from any of their stores. Very disappointed.
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Monika Grof on Google
★ ★ ★ ★ ★ Chantal was absolutely amazing! She came to measure my windows and sent me a quote after. She applied all the discounts offered by the manufacturer so I didn't have to bargain at all. She kept my needs a priority. Went to the showroom to check out all the doors and windows she put in her quote, as well the door handle and door bell. I was extremely pleased with her choice. She didn't try to sell me the most expensive items in the store , instead she picked the ones that looked the best with the frosted glass door. I signed the contract right of way. I had visited another company also but they were more expensive and gave less warranty on their windows and doors, plus the salesman was very pushy. Chantal was very kind and friendly. I'm so glad I picked her to do business with. I had my windows installed last week. The guys arrived at the promised time. They worked very hard, from 7:40am to 4:45pm, only stopping literally for 10 mins to eat in their car. I was very impressed with their work. I highly recommend this company! Thank you Chantal for your excellent work!
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