Popeyes Louisiana Kitchen

Quality has been declining over the past few months. If your meal is ready in the less than 5 mins, it’s been sitting there for an hour or more. It’s really disappointing when there is a major $$$ premium on anything that isn’t the daily special.

The electricity was out all over various areas tonight and this place had a line out the door of people who couldn’t cook at home and were tired and frustrated. The three men working kept the line moving cheerfully under a lot of pressure. They all deserve a raise

Chicken is very good, store pretty clean and plenty of free parking but... We order take out from here once in a while and usually the quality of service and chicken is really good. The cashiers are polite and efficient with the ordering process. No issues there, one of our favorite fried chicken places in the area for sure. However, on our last visit the shift supervisor or manager behind the counter was being somewhat bossy with a few customers and staff, maybe she was having a bad day, but it was a bit cringey to witness. Then as we were waiting for our food, I saw her cheap out on the amount of fries in my poutine, it was really weird... She had the poutine container in her hand and she looked down and noticed there were only 6 or so fries left under the heat lamp, then paused, then looked over at me (but I quickly diverted my gaze so she didn't notice me looking) and then she put the 6 or so fries in the container and quickly added the curds, gravy and closed the lid. So it was 6 or 7 fries in a half bowl of gravy and cheese. I was thinking, what just happened here? Is that really going to be my poutine? So a moment later, when we received the order I opened “the poutine” and showed her the state of affairs, and asked if she could add more fries. At first, it seemed she was going to argue about it, but the other customers and staff also noticed how ridiculous “the poutine” was, so she reluctantly accepted my request and filled the container with the new fries which had just come out of the fryer. Well anyways it was bizarre, and I’m glad I noticed and didn’t wait until I got home. So other than that situation this Popeyes location is pretty good as mentioned above. I would recommend it but just keep your eye on your fries!

chicken wing not fresh. I ordered couple times, 7 of 10times not fresh, small very bad.

Quality and service has been declining from past few months.Ajax location they always run out of Louisiana hot sauce and Ketch up. Today I order 5 piece combo Spicy chicken at Pickering location, they gave me regular one not even mild . When I called they debated the order was the right one. That’s not good.

My name is Dave I made an Uber eats order today around 3pm. I made an order wanting a 5 wings combo. I only got 1 actual wing with the rest being tiny little chickens. Last time I ordered in the past they just gave me 5 tiny chickens. This lets me know they’re doing this on purpose. They are trying to finesse people that orders through Uber. I don’t believe they’d have done this if I went in person. This makes me never wanna buy from them again!!!! This is not okay. I am furious. Only 1 actual wing was given that’s it!!!

Food was good I love Popeyes but the fries were a little soggy. The portion seems smaller here unless it has change? I usually go to only locations in Ajax which have better quality

Overall experience was good. Taste and quality was consistent with other locations. Service was a little slow, they seemed understaffed for a Friday night. Regardless, it was a nice cheat meal.