Poised Nail Lounge & Spa Yaletown

I love this place and people! Poised became my neighbourhood beauty salon and I visit it regularly. #sopoised :) There is great energy there and real friendly team environment. And always interesting conversations. <3 Sara's been responsible for my perfect eyelashes since 2019. Uliana is so gentle and detailed with the beautiful nail services. And miss Sheena simply made me love my hair again. I'm so happy I tried her hair botox treatment, and I love my bright blonde. Thank you!

I got a manicure here for the first time a few days ago. My nails and cuticles have always been very healthy. I’m so shocked that 2 days after the manicure, my cuticles are completely red & tender and all the skin is peeling! One of my cuticles is even completely scabbed from the bleeding. They’ve never been like this before. The manicurist cut my cuticles waaaayyy too short/deep and now they look and feel terrible. This has never happened before in all the times I’ve gotten my nails done - I’m very sad about it and hesitant to get my nails done again.

My favourite nail salon! I never liked having my nails done until I started going to Poised. I've tried out a few technicians and always have a great experience :) Would highly recommend!

Truly exceptional service & quality of work. Sabrina was recommended to me by a friend & I'm hooked, literally the best manicure I've ever had. She does the cutest designs!

I came in for a lash lift. SARAH who does lash extensions also does lash lifts and tinting. She did it before for me not a problem this time she burnt both my eyes with the tinting dye. She burnt my upper lashes with the lift glue and ruined my actual lashes. She also burnt my lower right lashes. And the perm curled my lashes so much to the point they looked smashed and banged up. She told my to take scissors and cut the tip of my lashes off. Who says that to a client!!! I have to wait for the perm to fade away. I told her I wasn’t happy with this and she laughed at me. I left looking like a clown, I was extremely upset. She still had me pay for the services. I came in with natural long long upper and lower lashes. I will never ever come to this establishment again and I will never recommend you I have told numerous ladies of what you have done and I have made it clear that you are completely uneducated in what your doing and not to be trusted. I called after I left and Sarah said come back in ten days also she said I don’t make commission. Your disgusting for your behaviour towards me, for the fact you didn’t take responsibility for your lack of education towards doing this service for me. And lack of owning up to the fact you screwed up, didn’t offer me my money back. Laughed at me numerous times. Customer service is a zero. Knowledge of what your doing is a zero. I came back the next day and asked the manager for my money back. They still tried to pull well oh your lash serum you use is the problem no take responsibility for the lack of education Sarah has. I got my money back I will never trust them again with anything. Money back doesn’t fix what you have done. I will continue to tell everyone I can of poised nails and do not go there. Both locations. Word of mouth is everything. Some friends who use you I have told them also of a better place not so low budget. And i hope you lose business.

This is my go-to spot! Very creative, talented and friendly team. However, Uliana is my absolute favorite! Always enjoy our little talks about series and life while doing the gel nail polish. Wish I could do more than 5 stars!!! Totally recommend this place!

Definitely my all time favourite nail salon -Jenny is super talented , profesional, very kind and down to earth . Love love getting my nails done by her. She always does an amazing job and I have never been happier , my nails look amazing every time!!! Aside from the skill, I also enjoy the atmosphere of the shop, love talking to all the girls and seeing how much they love what they do. Cannot recommend this place enough !

I went here for a pedicure before a vacation. It was a very clean and nice environment. Good selection of polish, and Raina did a fantastic job. I especially appreciate that they don't use cheap products with strong fragrance as I am sensitive to them. The pedi lasted all through my vacation even though I was walking in sand on the beach, and now 2 weeks later it still looks perfect. I will definitely go back.