Pioneer Standard Canada Inc
1/5
★
based on 1 reviews
Contact Pioneer Standard Canada Inc
| Address : | 4969 Rue Levy, Saint-Laurent, Quebec H4R 2N9, Canada |
| Phone : | 📞 +7 |
| Categories : | |
| City : | R |
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Stephen Doll on Google
★ ★ ★ ★ ★ Pioneer purchased had defective chips installed on some of their receivers motherboards. Mine included. While that was not their fault. They only supported covering the cost of fixing for a very limited time and didn't inform the owners who purchased a receiver with the defective chips. You had to rely on your receiver failing within that narrow window and contact Pioneer on your own for that receive. Mine however failed just a little outside of their support window because my receiver was in storage while I was in the process of moving. So none the less Pioneer wouldn't cover the costs to fix the defective part'which was quite expensive. The problem I have is what good is registering your product with Pioneer? If an automobile has a defective part they enact a recall and contact the owner regarding, which could have been done for anyone who registered their product, which I did when I purchased. This was a very expensive receiver and now it is junk unless I want to dump another $1200 for a shop to fix it, which is totally unacceptable. I was a loyal customer before and have multiple other Pioneer products. They prefer to lose a loyal customer than to stand by their product which is sad. Basically, I looks like I bought a $2500 paper weight. Thanks for nothing Pioneer. Your customer support and appreciation sucks!
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