Johnston Equipment - Forklifts & Forklift Parts & Service

3/5 based on 8 reviews

Contact Johnston Equipment - Forklifts & Forklift Parts & Service

Address :

5000 Rue Levy, Saint-Laurent, Quebec H4R 2P1, Canada

Phone : 📞 +9
Website : https://www.johnstonequipment.com/en/contact-us/canada/montreal-quebec
Categories :
City : R

5000 Rue Levy, Saint-Laurent, Quebec H4R 2P1, Canada
K
Khush Gaddu on Google

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Julien Bouchard on Google

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Shane Bisonette on Google

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Marie-Eve Jalbert on Google

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Rémi Laurin on Google

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Andrei Spataru on Google

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jacques silacapou Manga on Google

Très bien et professionnelle
Very good and professional
N
Nikolay Temelkov on Google

I ended up paying 400$ for diagnostic of a stacker. Maybe this is normal for this kind of service but I don't find it fair to be charged 1h travel time when our warehouse is only 5min walking down the street /shop local rule does not apply here I guess/. Also 1.30h labour for 55min reading of schematics and making phone calls. The actual diagnostic included battery check and playing around with the controls for 5 min and that was it - the rest was paperwork preparation and all that rounded up at 1.30h. The tech did not even know how to close the control panel so I had to close it for him, good thing I had it opened before he arrived, if not, it would've been another 45min labor :) . Seriously, I think when someone charges 125$/h, they need to justify that charge . And yes, I did try to speak to some of the managers there but they did not seem to care much about it. It took Mario 2 weeks and 3 reminders to pass the message up, Kenny said he would follow up but never did...so I assume this is really the way this company is doing business.

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