PCI - Your TELUS Dealer

4.8/5 β˜… based on 8 reviews

Contact PCI - Your TELUS Dealer


1184 Kennedy Rd, Scarborough, ON M1P 2L1, Canada
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Roma Fitzgerald on Google

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110% I would return if needed, and I strongly recommend this store and Dealer. Online service: Ammar responded to my chat questions very promptly. In store: great customer service. Ammar and staff were very receptive and helpful. Ammar knew exactly how to handle my request. He was respectful of my time; he didn’t hesitate to call and be on hold with two places simultaneously to see who could respond and provide service support sooner. While waiting, we had a pleasant conversation. (He was also multi-tasking to respond to other clients and calls at the same time!) The space was in order, well kept. They were respecting and implementing COVID-19 precautions: staff were wearing masks, the space had clear markings for social distancing, and they had hand sanitizer available. Added touch: they have added weekend hours of service to accommodate client needs at this time of year.
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Sheldon Seepersad on Google

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Had a great experience at this store. My mother and I ended up coming into the store late on a weekday, right around when they were set to close (our mistake). However, Samatha graciously stayed after closing time with us, and helped both of us upgrade our iPhone 6 models to the iPhone 8 models. Made the process super quick and painless, one of the smoothest experiences we’ve ever had at a cellular dealership. Truly appreciated Samantha’s patience and humour!
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Heather Bell on Google

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Linda helped me with a new phone for myself and an upgrade for my son. The service was very helpful, fast, courteous and friendly. They suggest devices but also take in to account the customers needs, wants and any other factors when selling a phone to a client. I would definitely recommend this store and the wonderful staff at this location.
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Iesha Lawson on Google

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Went in to get a new phone, Ammar & staff were helpful, friendly and informative. Definitely will be my go to for my mobile needs. I especially liked the fact that my new plans were reviewed to ensure I was getting the best deal. Highly recommend ?
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Bryan Bart on Google

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Fantastic business for phone and plan purchase. I was worried about getting a new flip phone (I'm 70...) and PCI made my experience effortless and comfortable. The staff is incredibly professional, friendly and they are experts at their jobs. Every detail was concise and clear. BEST PLACE EVER!
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Cynthia Broughton on Google

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I recently upgraded to a new phone and plan and picked up my phone from this location. They helped me setup my new Pixel and sync all of my old apps and information in store, so that when I left, my phone was ready to use and just like I wanted. Thanks for the great service!
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Jamil Nanji on Google

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TELUS USES AUTODIALERS TO TRY AND OBTAIN CUSTOMERS - DO NOT DO BUSINESS WITH TELUS - THEY ARE WORSE THEN THE DUCT CLEANERS!
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Kerensa Harris on Google

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I have been coming to this location to upgrade my phone for as long as I can remember. The staff are warm and friendly, and give accurate and clear information. Ammar makes you feel confident in the choices you make and makes you feel valued. Linda is kind and thorough, qualities that consumers appreciate. I recommend this store to all my colleagues and friends. Great work guys! See you again for my next upgrade. ?

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