Pandora

3.4/5 β˜… based on 8 reviews

Contact Pandora

Address :

1355 Kingston Rd #150A, Pickering, ON L1V 1B8, Canada

Phone : πŸ“ž +997
Website : https://stores.pandora.net/en-ca/on/pickering/pandora-jewellery-ca14e81e22.html
Categories :
City : V
Description : Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.

1355 Kingston Rd #150A, Pickering, ON L1V 1B8, Canada
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Ryan Milla on Google

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3/5 because I was able to get what I wanted done (a return and purchase of something else). 2/5 stars are missing because of the way they handle their items. Items are brought from the store itself to a smaller β€œcheckout area” to finish the transactional process. The jewelry is transported from the store to this checkout area via a small plastic container. Employees needed the container, thus an employee abruptly emptied out the jewelry out of it’s container and hit the glass table pretty hard.
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R M on Google

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December 10th 2:30 pm - All the staff I encountered were very helpful, very congenial and patient over the phone and when I was in the store. The process of itemizing each one of my four items' product numbers, writing them on a form seems tedious, tiring, time consuming for the associates and also prone to errors. It must be really difficult for all the exhausted and overwhelmed sales staff to be 100% friendly and patient throughout their shift. I appreciate and applaud their resilience❀️???????? Stay safe A Merry Christmas and a Happiest New Year! Ramon M.
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E.C.S on Google

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DISGUSTING CUSTOMER SERVICE FOR A MANAGER. I have shopped for multiple items from Pandora @ Pickering Town Centre, one item was a gift,since I wasn't sure of the person ring size, I was assured by the sales person,once unused the ring can definitely be exchange. Today Feb 27th 2021, I went to have the ring size changed and the manager stopped me at the door, looked at the ring and told me she can't exchange it because it looks yellow and scratched and she refused to look at it under better lighting inside the store. Although, this ring has NEVER been used not even once. This is a disgrace to have such a manager representing a store.
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Kim Armour on Google

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From the moment I walked into the store until leaving I had the best experience! The girls, and I'm sorry I didn't get their names, were so accommodating and pleasant. They did not hurry me through my order and had the patience of an angel(s). It was really nice to get out and enjoy my time. Too many sales associates these days are pushy and just can't be bothered. Going to Pandora was the complete opposite! I'm sure you will also agree and will experience the same encounter as I did today.
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Prachi Joshi on Google

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Loved the Customer Service ...Christina was more then sweet..she was very welcoming and patient as I had to buy three bracelets. Wish they start the cleaning services for my old PANDORA jewelry soon. Will visit again for sure.
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Michael Chin on Google

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Where do I start? This is the second time in five months (well with one year of purchase) that I had to return to this store. The issue is that the stone by the clasp is not secure, which may be a design flaw in the bracelet. I'm not sure what's worst, the fact that my partner cannot enjoy her bracelet for my than two months at a time, or the deplorable customer service I was subjected to. I will say that the first sales rep was very understanding and knowable re: exchanges. However, the second sales rep (the one with the hijab on) is quite the opposite. I'm astonished as how a person without knowledge of the company's policies and/or procedures is allow to misrepresent Pandora. In light of the previous reviews, I will consider this location a poor representation of Pandora, as my experiences at the Bramalea, Sherway, and Vaughan locations were pleasant.
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Zinnia Atanacio on Google

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It’s always a hit or miss service in this location. There are good days when the associates are courteous and helpful, while there are days that they either take too long to get to you or they make you feel rushed and want you out of the store. I was looking around for gifts but one of the associates was quick to say β€œjust go to our website” in a tone of trying to get me out of the store in a haste.
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Roman Steward on Google

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This Pandora does not answer there phones. UPDATE: I called right after they commented on my review and they still didn’t answer. I have found the perfect ring for my girlfriend but nowhere has it in size (other locations have suggested I call because the online store keeps canceling orders and the online inventory is often wrong.) I have politely called several times and left messages but still no response and it has been over 2 weeks.

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