Pally Performance Products - Saskatoon

Great support from parts counter guys. Answered all my questions. Went in for engine and leg oil and a water impeller. He convinced me I could also do my gimbel bearing. Thank you.

Tried to call to order some parts and a new fuel tank and line for my boat this morning. The person that answered the phone was rude and basically said he had no time to help me! Called another place in the city and they were very helpful. Not very good customer service Pally!

We bought a new pontoon boat from Pally's about two years ago. We have had a couple of issues with the boat...all covered by warranty. Dave was great to buy from, and Wes has taken care of us from then on!!! Highly recommended. Mark and Tiff

Bit expensive for the time there 7 weeks to be told $264.00 dollars and that battery needed to be replaced. Other than that all good.

I am a senior and I have been a satisfied customer at Pally Performance products since 2010 when I purchase a new pontoon boat from there. Every year I have taken my boat to Pally for service and repair and within the last two years of so it appears things have changed with their service as it is not near as good as it used to be. The owner Dave is grumpy, and has developed a terrible attitude, and in my opinion is quite disrespectful. Last year I purchased a new fish finder as the one in the boat was no longer working well. I specifically requested a new one that would fit in the opening of the dash where the old one was mounted. When I picked up the boat, I found that they had platted the opening in the dash where the old one was and moiunted the new one on top the control panel dash area, completely not what I had wanted them to do. This year I took my boat in to replace one of the post guide on that had been damaged, When I went to pick up my boat, I paid for it as per their procedure and then the boat was delivered out into the public parking area for me . I noticed that the post guide on was not replaced, yet it was noted on my invoice that it had been. Instead I noticed that bunk guides had been installed on the boat trailer. I confronted the owner, Dave who said they decided to put them on instead because they were a better guide than the posts. I tried to reason with him, but he just kept walking past my boat and would not stop to discuss this further. I contaced Nathan who took my repair request and filled out the repair order. Nathan was very nice to me and tried to help me with this saying he did not know why this was done instead of what I had asked for. He agreed to talk with the owner Dave to see what he could do about it. Never heard from Dave for several days, so I called and eventually got to speak with Dave. Again, Dave did not appear to be interested in my complaint, finally offering to remove what they had installed with out why permission and without letting me know prior to doing this work. I had asked just to have them provice me with a new post guide and I would install it myself, and I wanted some of my $686.80 reimbursed. Have not heard anything further from Pally Performance and its owner Dave, and to say the least i am very displeased with this place of business and especially its owner Dave I had only asked Pally Performance to install new post guide ons, load test battery, test and run the engine, straighten out damaged moulding on the right front corner of the boat. Everything else was done as requested. This was not the way to treat a long time loyal customer. and I found my experience to be very upsetting and disappointing . Garry Weimer

Great service from Nathan today. I went to two shops to see about pricing/hours for a simple fish finder install. One shop gauged me, as if I was clueless, but Nathan told me exactly what I was expecting. Quick and honest.

Very helpful and knowledgeable staff and a large inventory of most things needed for your boat. I only gave it 4 stars as the parts I need are for a sailboat and Saskatchewan is motor boat country. They have ordered in parts for me in a timely fashion. 5 star place if you own a motor boat.

Great service in helping me diagnose a boat belt problem. Staff at counter got a mechanic to come speak to me and helped me out, successfully resolved my issue! Rock stars for enforcing masking for all customers!!