Pacific Car Rentals
4.1/5
★
based on 8 reviews
Contact Pacific Car Rentals
| Address : | 30451 Great Northern Ave Unit 110, Abbotsford, BC V2T 6H4, Canada |
| Phone : | 📞 +778997 |
| Website : | https://www.pacificcarrentals.com/ |
| Categories : | |
| City : | T |
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Jeff Elliott on Google
★ ★ ★ ★ ★ Great Service and Cars
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Madeline Ungurain on Google
★ ★ ★ ★ ★ Great customer service
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Hannah Walker on Google
★ ★ ★ ★ ★ Great selection of vehicles, and awesome customer service! Will definitely rent again!
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Niko Virdi on Google
★ ★ ★ ★ ★ This was my 2nd time using their rental. I was very disappointed in the way that I was treated by their employee Jessica.
My first time experience was amazing with Joel.
It was all good until Jessica phoned me to tell me that my payment was not going through. She talking to me in a very dehumanizing manner. Very condescending. She made me feel as though it was my fault that the payment was not going through even though i had put a 500$ approved deposit upon rental. Told I needed to come by immediately to pay the bill as if i had just ripped them off $85 when in fact they had my $500 deposit. I contacted Mastercard and they informed me that everything was okay with my credit card.
I phoned Jessica and relayed the message from mastercard and to try a different terminal. She said she will do that all snitty and rude.
Apparently my payment went through and the glitch was on her end. I was made to feel guilty for a mistake that was their fault.
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Kraft_ MO on Google
★ ★ ★ ★ ★ Great price, very friendly staff, and a perfect car to rent. They will even drive you to and from the Airport.
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Cindy Radford on Google
★ ★ ★ ★ ★ Service and staff above and beyond. We more than helpful to work with us to get a vehicle when the "Big three" at Abotsford airport could care less the reservation was no good. Thank you Pacific, we will be back.
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Taylor Dall on Google
★ ★ ★ ★ ★ Easy to book, competitive price and absolutely stellar customer service. I rent a lot of vehicles and these guys check all the boxes. They were clear and transparent throughout and never pressured me to purchase extras. Car was in great condition and ran perfectly. I'll definitely be back so long as I'm in the area.
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Ken Jaworski on Google
★ ★ ★ ★ ★ Overall I was happy with the service with these guys! My only complaint is that I was warned they don't do partial day rentals and if it wasn't returned right on time I would be charged for a full day. At the same time I was told they weren't busy whatsoever that week. Conversely with my rental in Hawaii, which ended the day before this one started, I was able to keep the vehicle for an extra 6 hours and paid hourly, which ended up being less than a full day rate. While I understand having strict guidelines when super busy, I would recommend they show more leniency when not overly busy to gain goodwill with their clientele!
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