Overhead Door Company of Vancouver
4/5
★
based on 8 reviews
Contact Overhead Door Company of Vancouver
| Address : | 11 Burbidge St #202, Coquitlam, BC V3K 7B2, Canada |
| Phone : | 📞 +7 |
| Website : | http://www.ohdvan.com/ |
| Categories : | |
| City : | K |
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Fawaz Haraki on Google
★ ★ ★ ★ ★ I booked a service technician last month to come out to fix my garage door which stopped working, the Customer Service lady requested my credit card before dispatching anyone and said that he will not come without it, it was my mistake I gave her the info.
He showed up at my house on time at 8 am, was here for 5 mins. He told me that there is nothing he can do to repair it and that it should be replaced and went away. I requested quotations from Customer Service lady who sent me 4 options ranging from $700 to $900, I asked her few questions and thought about it for 1 day. Next day I was surprised to see $140.70 was charged to my credit card, I called and complained and sent an email and she insisted that service call is charged like that, I told her he did not service anything he just looked at it and said it has to be replaced. I understand that they could have charged $50 for his trip even though the guy works in my area and nearby cities.
She even referred me to her manager who said that they will refund part of it but nothing happen.
I later learned that they are big company but I don't care about big, they should be fair, sensible and logical, I only called them because their name was written on the old garage door opener, even their pricing for new machines were 50% higher than the others.
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Your reply came so quickly, you said you credited my credit card on Feb 25, I did not receive any thing till today Mar 5, also the wifi option you quoted at $927, someone else quoted the same exact option at $586.
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Wendy Ironside on Google
★ ★ ★ ★ ★ Have used this company 3x now. Their technicians always arrive on time and have speedily fixed the problem . Very friendly staff both on the phone and in person.
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Lindsey Ironside on Google
★ ★ ★ ★ ★ Fantastic place to work for. You're treated like a human being and like family, not just a worker. Incentives for a job well done. Focused on training and growth. Couldn't work for a better company
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Oliver Lesum on Google
★ ★ ★ ★ ★ My garage door broke over the weekend and Overhead Door Company of Vancouver came out within an hour, investigated the problem, and fixed it within hours the same day! I was very impressed by their professionalism, their knowledge, and their skills to quickly fix my garage door! I would definitely recommend OHD!
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Nicole Hibbs on Google
★ ★ ★ ★ ★ I have worked with Overhead Doors for 7 years and it is an amazing place to work. Our technician are so knowledgeable and friendly. And our office staff is always a friendly voice in a time of at what might be a frustrating moment. Give us a call for any door repair or replacement needs.
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Rob. Linda C on Google
★ ★ ★ ★ ★ We had an after-market opener that opened a very old Stanley component and were looking for a second opener. The technician was extremely helpful; he found us a recommended remote and made an educated guess to program it. We got home and it worked! Thank you so much for your knowledgeable assistance.
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Tanis Cairns-Lesum on Google
★ ★ ★ ★ ★ This is the best company I've ever worked with. Caring, thoughtful, and family first. Not only that, but when my garage door broke, I knew I could trust one of our techs to be out quickly and get it running again - and I was not wrong! I feel honoured to work with each and every member of OHD.
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Natasha L on Google
★ ★ ★ ★ ★ Outstanding company! The techs are courteous, honest, and friendly. We were looking for a local company to help us with our garage door that was acting up and so glad we reached out to Overhead Door Company. They are very professional, thorough and took the time to explain everything clearly. We highly recommend Overhead Door to anyone looking for great service and would without question call them again next time our garage door needs some love. Thank you for amazing service!
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