Outlook Financial

Outlook Financial Representatives are available during extended hours to answer your questions and help you manage your accounts.

Regular business hours

Monday to Friday 8am to 8pm CST
Saturday 9am to 4pm CST

by Phone

Outside Winnipeg, within Canada: 1.877.958.7333
Outside Canada: 1.204.958.7333
In Winnipeg: 204.958.7333

Manitoba relay services

Operator-assisted service for members from the deaf community or members who have difficulty speaking.
To contact us using your computer, please log in to mts.ca/iprelay.
To contact us using your TTY machine, please dial 711.

You can also contact us

by Fax

In Winnipeg: 204.958.8655
Outside Winnipeg, within Canada: 1.855.299.0855
Outside Canada: 1.204.958.8655

by E-mail*:

[email protected]
Note: For your protection, do not send sensitive financial or personal information by email.

by Mail

Outlook Financial
Box 2, Station Main
Winnipeg, MB R3C 2G1

Important information about password protected documents

Password protected documents will not be received by the ACU or Outlook Financial. ACU and Outlook Financial uses a secure email program for sending and receiving documents – please speak with an agent to send and receive these documents.

Reporting a lost or stolen Outlook Debit Card

24-hrs: 1.877.958.7333

Privacy inquiries and information

see our Privacy Pages 

*Email addresses on this site are published for the purpose of communicating about the products and services we offer. In accordance with Canada’s Anti-Spam Legislation, it does not constitute consent to receive unsolicited commercial electronic messages.

Important information about password protected documents

Password protected documents will not be received by the ACU (or Outlook). Outlook Financial uses a secure email program for sending and receiving documents – please speak with an agent to send and receive these documents.