Orchard House - West Island
4.5/5
★
based on 6 reviews
Contact Orchard House - West Island
| Address : | 215 Place Frontenac, Pointe-Claire, Quebec H9R 4Z7, Canada |
| Phone : | 📞 +99 |
| Website : | http://www.orchard-house.ca/ |
| Categories : | |
| City : | R |
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Mina Hindi on Google
★ ★ ★ ★ ★ |
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Ashley Nicole on Google
★ ★ ★ ★ ★ |
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Jesse Steiner on Google
★ ★ ★ ★ ★ |
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Doneyli De Jesus on Google
★ ★ ★ ★ ★ |
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Chris P on Google
★ ★ ★ ★ ★ Hands down one of the best daycares in Canada. After 4 years my daughter will be graduating and heading into kindergarten. She is well prepared academically, socially, and emotionally thanks to good parenting and a strong educational team at OHWI.
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FL on Google
★ ★ ★ ★ ★ When an incident happened between my child and the teacher, different versions of the story were told. I wanted to give them the benefit of the doubt until they REFUSED to show us video footage - we have SEVERAL e-mails ignoring our questions related to possible video footage. I of course pulled my child out, but the incident left my child psychologically disturbed and in fear for weeks.
Lack of feedback and communication - they used COVID as the reason... after almost 2 years since COVID's existence? Spoke to other parents who also agreed feedback was very much lacking. Only mentioned what my child ate and the activity completed that day, written in the agenda - that's it. ZERO feedback on how my child's transition was going. It took them THREE weeks to finally inform me my child has been crying almost every single day, and that's after I requested an in-person meeting because their e-mail responses were just as vague as the feedback in the agenda (almost like they are too scared to admit anything in written?).
I must say, some of the educators are simply wonderful. Others not so much. As for the admin team, most of them are kind, but one specific person was very cold on numerous occasions. Despite some of their kindness, how they refused to show us video footage or answer questions about it says a lot...
Overall, very, very disappointing experience. Prides itself as being a top, premium preschool but does not meet this standard.
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