Ongles d'Or
3.9/5
â
based on 8 reviews
Contact Ongles d'Or
| Address : | 552 Wilfrid-Hamel Blvd, Quebec City, Quebec G1M 3E5, Canada |
| Phone : | đ +88 |
| Website : | https://onglesdor.com/ |
| Categories : | |
| City : | M |
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JoÄ Lepp on Google
â â â â â Beaucoup de fournitures cependant, les quelques fois que je m'y suis rendue (sauf celui de fleur de lys, tout le contraire), les gens Ă©taient peu accueillant voire mĂȘme dĂ©rangĂ©s par ma prĂ©sence
 Many supplies however, the few times that I went there (except that of fleur de lys, quite the opposite), people were unwelcoming or even disturbed by my presence
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Rose Thériault on Google
â â â â â Excellent service, la caissiĂšre a passĂ© plus de 30min avec moi car j'avais des questions sur les formations offertes. Je recommande fortement :)
Excellent service, the cashier spent more than 30min with me because I had questions about the training offered. I highly recommend :)
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Ize Gi on Google
â â â â â PremiĂšre expĂ©rience et derniere !! Mauvais service client. J'allais pour acheter plein de truc ! La vendeuse avait tellement l'aire bĂȘte que je suis partie aprĂšs ma premiere question.
First and last experience !! Bad customer service. I was going to buy lots of stuff! The saleswoman was so stupid that I left after my first question.
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Rose Levasseur on Google
â â â â â J'avais l'impression de deranger la vendeuse elle se faisait les ongles et Ă©tait visiblement non d'humeur au travail.... lorsque je lui posait une question sur ses produits elle lĂąchait un soupir avant de me rĂ©pondre..je ne recommande pas du tout cet endroit
I had the impression to disturb the saleswoman she was nails and was obviously not in the mood for work .... when I asked him a question about his products she let out a sigh before answering me .. I do not recommend not at all this place
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Nat Vi on Google
â â â â â Service Ă la clientĂšle absolument exĂ©crable: j'ai achetĂ© un Shellac en fonction de la couleur dĂ©montrĂ©e sur le prĂ©sentoire mais qui, Ă l'application a donnĂ© un resultat bien diffĂ©rent.
Ils ont refusé de le reprendre sous prétexte que je l'avais essayé. Ils ne m'ont proposé aucune solution qui aurait pu un tant soit peu me satisfaire. Ils me connaissent rien au service et satisfaction du client.
DĂ©solant.
Je n'irai plus jamais!
Absolutely terrible customer service: I bought a Shellac based on the color shown on the display but which on application gave a very different result.
They refused to take it back on the pretext that I had tried it. They did not offer me any solution that could have satisfied me at all. They know nothing about service and customer satisfaction.
Sorry.
I will never go again!
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Bonhomme Barbosue on Google
â â â â â Passer plus de 30 minutes dans le magasin pour attendre la rĂ©ponse d'une gĂ©rante qui ne rĂ©ponds pas Ă ses messages textes reçus de l'employĂ©e temporaire car une valise en promo en stock a un item manquant a l'intĂ©rieur, c'est loin d'ĂȘtre professionnel. allez chez Rose Bella Ă la place ! le service est pas mal mieux, les conseillĂšres ont de l'autonomie au moins pour prendre des dĂ©cisions
Spend more than 30 minutes in the store to wait for a response from a manager who does not respond to her text messages received from the temporary employee because a promotional suitcase in stock has a missing item inside, it is far away to be professional. go to Rose Bella instead! the service is not badly better, the counselors have autonomy at least to make decisions
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Maxime Girard on Google
â â â â â Accueil chaleureuse, employĂ© qui a des ongles faisant la promotion des produits, boutique trĂšs garni et belle premiĂšre expĂ©rience.
Mise Ă jour :
J'y suis retourné à plusieurs reprises et à chaque fois j'ai été bien servi. Je viendrai toujours acheter mes produits chez vous tant que vous continuerez à offrir une bonne diversité de produits et d'avoir des employés passionnés des ongles. :)
Warm welcome, employee who has nails promoting products, very well stocked shop and beautiful first experience.
Update :
I went back several times and each time I was well served. I will always come to buy my products at home as long as you continue to offer a good variety of products and have employees passionate about nails. :)
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Cindy Pimpare on Google
â â â â â J'y allais souvent, mais ça fait 2x que je suis mal servie, aujourd'hui l'employĂ© sur place m'a mal informĂ©, puis elle m'a parlĂ© avec beaucoup d'arrogance. Jlui ai dit que j'allais parlĂ© Ă son employeur et Ă ri en me rĂ©pondant qu'elle attend de mes nouvelles!...
Alors mauvaise expĂ©rience. Pas la1ere x que les employĂ©s sont bĂȘte, on a l'air des dĂ©ranger !!!
I went there often, but I've been poorly served twice, today the employee on site informed me badly, then she spoke to me with a lot of arrogance. I told her that I was going to talk to her employer and laughed, telling me that she is waiting for me! ...
So bad experience. Not the first x that the employees are stupid, we seem to disturb them !!!
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