On The Rivet

3.8/5 β˜… based on 8 reviews

Contact On The Rivet

Address :

8 E Broadway, Vancouver, BC V5T 1V6, Canada

Phone : πŸ“ž +777
Website : http://www.ontherivet.ca/
Categories :
City : T

8 E Broadway, Vancouver, BC V5T 1V6, Canada
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mkandfy on Google

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I was looking for a bike for my daughter so I came here. The moment I walked in I noticed there was only one employee and he was not wearing a mask and instead placing a baseball cap over his mouth. He was lying on a couch, looking like he just woke up and talked to me in an extremely rude tone like he wanted me to leave and did not give me any input whatsoever. I have had friends say the same thing. You just lost a customer.
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G.R. Crosby on Google

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I bought a nice pair of cycling shoes here earlier this summer. For that they deserve a four. The same shoes eyelet started to tear out. I took them in for warranty. They told me that the distributor would no longer deal with them. I would have to retrieve the shoes & deal directly with their distributor. I went over to get the shoes my next day off. They gave me the phone number of the distributor & I called. The rep at the distributor could not understand why the dealer would not take care of a simple warranty issue. The shoes have been returned & the only issue I could find was that they are too cheap to pay the freight for the return. I will purchase Giro shoes again. Just not from this company.
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Kevin Pierce on Google

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Went in 30mins before close on a Saturday and got a passive aggressive "I guess someone's outside announcing we close in 30 minutes or something". Then I selected an item for purchase and asked about their return policy in case it didn't work out. They told me if I wasn't sure, then I shouldn't buy it. Ok! I won't buy it then. And I'll never come back. Bad service from rude employees. Nope !
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Doug McGowan on Google

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Grabbed a good, cost effective helmet. Staff were friendly and knowledgeable, advised what my options were and what would best suit my needs.
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Jenn M on Google

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When I needed a part for old Ortlieb panniers, this shop had an extra one and didn’t charge me for it over a year ago. So when it came time to replace them, I returned to the shop to find a pair of bright orange back roller non pvc bags. Only sold in pairs but bike shops all over Vancouver are so busy and not well stocked. It was a great day and I thought heck, I’ll grab the pair. I had great service and a knowledgeable friendly retail associate. Thanks again and you’re in the right business now!
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undefined on Google

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This is where I usually get my bike helmet, clothing and shoes. I really like the Chrome bike shoe brand n I have a pair of shorts by them, which I love. I'm also a loyal customer of Ed's Mighty Riders next door since he was a one man n one business business.
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Adam Koebel on Google

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I went in to check if they had a chrome bag I had been eyeballing online and not only did they have it in stock but it was $10 LESS than online. Friendly service, good prices and a nice shop. Definitely hit it up.
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Daniel Griffiths on Google

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Super cool store! Bought a Castelli thight and the guys where very helpful and full of good advices. Highly recommended

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