Ocean Periodontal and Implant Centre

是一个姓氏为Ye的女牙医接待的我，之前她根本没有查看病历，而是在我面前，慢悠悠的看病历，而且非常不礼貌，讲话时，根本不看病人，一副欠她的样子。还占用有限的诊疗时间，很糟糕。 而且对于推荐过来看她的另一个牙医诊所的牙医也不尊重，直接讲“这样容易的牙，你之前的牙医诊所不能拔么？” 这个Ye不是OMS，她只是牙周病专业的。 ps：拔一颗牙收费未税$800，而且不负责上报保险，自己先垫付。 后来有朋友的小孩同样在这里看牙，还把小孩照的病牙照片寄丢了，真的无语。 如果：你想得到糟糕的服务，与服务不符的高价收费，那么，佩服你的勇敢！ 如果有负分选项，我会给的。

service sucked

Dr. Kim is an outstanding periodontist. He is super gentle and kind.

Truly great doctor who cares and offers the best!

I was referred here by my dentist for some deep cleanings. The first hygenist did a good job but was super painful. The second one didn't really get much done in the hour and the third was great. The receptionist after my most recent appointment was very rude. I needed to schedule another appointment but was only available during certain times because of my kids. She looked extremely annoyed by this and that I was making her job more difficult. She rolled her eyes at me and said "well if you are only available those times I don't know when I can schedule you then". I was not impressed to say the least

Dr. Kim is by far an amazing periodontist. I was so nervous to get my tooth extracted and get an implant put in but he calmed me down and even made light hearted jokes throughout the procedure and it really helped calm my nerves. He was so informative and went through the whole process with me before I had my implant done. I would definitely recommend him to anyone who needs an extraction/implant.

The exceptional work of the top-notch dentist is totally offset by the rudeness and bluntness of the front desk person. Forgot to ask her name, but you will figure as soon as you walk into the office. Also this office doesn't claim through your dental insurance, instead, you need to prepay upfront then get a cheque afterwards. They said they're a group of specialists and therefore require you to pay out of pocket first. In other words, they don't trust you as they usually see you only once in a life time. Even I was booked back after my first visit, still pay upfront. At least, they should have told you before you showed up. Unfortunately, you will get caught in an embarrassing moment if you don't ask them on the phone before you go. Good luck, all.

I’ve been this clinic’s patient for years when the previous management ran the office. However, ever since the hand is changed, so is the quality of their services. I recently booked a one-hour deep cleaning as I usually do every so often, but all I got was being left with some of my teeth not even touched, and the ones that were scaled, they all got infected…! Once you have them work on your teeth deep cleaning, you’ll feel how cleverly they just waste time without doing anything significant to bring you back to that chair to charge you again. One cannot expect quality work, at least by their hygienists. I was put with a hygienist who left her chair in the middle of cleaning my teeth and disappeared for over twenty minutes with no exaggeration whatsoever. I had to get up and go to the receptionist twice to ask for her. They had no clue where she was. When she returned, she continued working without offering any apologies, nothing. Upon my question, she responded she was in the bathroom, but I didn’t see her disinfecting her hands in front of me either…! Disgusting…! Mind you, they still charged me for the entire hour and sent me home very disappointed…! I’ve also read some of the reviews about the receptionists and have to agree with most of them. They are so distant and cold in their social skills that it makes you feel not welcomed to their clinic. And, no matter how much past your appointment they call you to the seat, they still finish right on the hour and charge you for the entire hour. Good luck with this clinic.