Norman Motor Group Truck Centre

4.2/5 β˜… based on 8 reviews

Contact Norman Motor Group Truck Centre

Address :

5890 200 St, Langley, BC V3A 1N1, Canada

Phone : πŸ“ž +7777
Website : https://www.normanmotorgroup.com/
Categories :
City : A

5890 200 St, Langley, BC V3A 1N1, Canada
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s lightbody on Google

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Bought a car from Steve Ewanuick off an ad on autotrader. He was very friendly and accommodating, the process was smooth and the car was in great condition with no surprises. The value of the deal was also fantastic without any shadiness. A great business transaction, would definitely recommend to friends.
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Sabrina Fedorak on Google

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Great customer service by Steve E! Absolutely no pressure to buy and I did not feel intimidated or pushed around, being a female this can be a worry sometimes. Steve went above and beyond - he took a private video of the truck for me, pointed out any and all imperfections (which I appreciated, because let's face it every used vehicle has a scratch or ding somewhere). The provided the carproof, full inspection report including a mechanical sevice invoice for all items they repaired in-house to ensure it was "clean". They made sure it was fully detailed and provided some extra service items to cater to my whims lol He seriously answered my text messages until 11pm, which was above and beyond. AND he even drove it 3 hours one-way to deliver it!! Thanks Steve E!!
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Alec Lajoie on Google

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Mike was great to deal with. Very casual and happy to let us take a long test drive to get to know the car. And Angel shined up the cloudy headlights and made sure the car was nice and clean. Excellent experience and I would be happy to consider them for more purchases!
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Marcus P on Google

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Extremely friendly and helpful staff when I was looking for a new car, especially Steve and Mike. They helped me find a great deal on a wonderful car and I've been in love with it since I drove it off the lot. All the staff was also extremely knowledgeable and helped me with any questions I had both before and after I walked away with my new vehicle. I will definitely be going back when it's time to for me to upgrade.
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Todd Tang on Google

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We made an appointment for 2:30 today but arrived early. Steve welcomed us anyway and we went through all the documents of the car and went for a test drive. Everything was perfect and the store manager was very patient and knowledgeable.After sit down with Chessie, the finance manager who helped us babysit our son while we went for test drive, we bought the car with pure joy. It was a very good experience I will definitely recommend my friend to come.
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Joey Peter on Google

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The experience with Milani Norman has been quite smooth. The car matched the description on Autotrader and was very well maintained. All mechanical inspections reports and car proofs were in place. The documentation fee is by far the lowest (double like!). The sale process was smooth and we also got good pricing. So overall, a great experience. I would like to see more affordable after sales warranty options. But the vehicle itself has been very good so far. Keep up the good work!
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Ajith Dias Gunarathne on Google

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I went to Coquitlam branch recently to see a Honda car and met Mike. He was very courteous and friendly. The car was ready for my inspection. Mike took me for a long test drive and answered all my questions. The car was excellent and Mike and his boss Jeff offered me a good price. I immediately decided to purchase the car. Jeff’s son, Justin was kind enough to drive me to the closest bank. It was a nice experience. I highly recommend Milani & Norman Auto Sales.
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Norm L. on Google

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My wife and I were looking for a second car for work and we came across an ad for a 2013 BMW X3 from Milani Norman. It was in the colour that we wanted and was fully loaded. Of course we wanted to check it out, so my wife called to see if she could check it out during her lunch break. She called the Coquitlam location and they said the vehicle was at their Langley dealership. But they quickly arranged to have the car transported to Coquitlam so my wife could take a look at lunch. Steve was the salesperson who dealt with us and took us on a test drive. He was friendly and we felt absolutely no pressure to buy. We like to ask lots of questions and are very picky when it comes to any blemishes or imperfections, but Steve was very patient with us and didn't give us any attitude for taking our time to make a decision. When we made the decision to go ahead, the buying process was easy. The vehicle was clean when we picked it up and we drove away happy. We did experience a post-sale issue with the X3 that we didn't notice when we went for a test drive. We contacted Steve to flag the issue with him and told him we weren't happy that there was a pre-existing problem with the vehicle. He easily could have brushed us off after making the sale, but Steve maintained his usual friendly attitude in dealing with our problem. After several email exchanges, Steve was able to facilitate a satisfactory settlement for us with his Manager, AJ. In the end, we got the vehicle we wanted and Milani Norman delivered an excellent full service experience for us. Thanks to Steve and the rest of the team at Milani Norman!

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