New Balance Langley
4.6/5
★
based on 8 reviews
Contact New Balance Langley
| Address : | 19950 Willowbrook Dr #1, Langley Twp, BC V2Y 1K9, Canada |
| Phone : | 📞 + |
| Website : | http://www.newbalancelangley.ca/ |
| Categories : | |
| City : | Y |
| Description : | Chain retailer stocking house-brand athletic footwear, apparel & accessories for all ages. |
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Patricia Paradis on Google
★ ★ ★ ★ ★ We came in to buy a pair of shoes for my husband and ended up purchasing two pairs. Jordan was great, he really knows his shoes. He made our shopping experience vey delightful. Thanks Jordan!
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thomas chang on Google
★ ★ ★ ★ ★ Travis is an amazing sales person. Truly outstanding with his clients. Helped us out with so many Q and A's. All around truly outstanding job
Thank you so much
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Emma Sheepwash on Google
★ ★ ★ ★ ★ A fine looking gentleman by the name of Jordan helped me find the perfect pair of shoes to buy for Christmas. He was very good at what he did and carried himself very well. I could not have done it without him so I am very appreciative of him. Thanks Jordan ! Keep up the good work.
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Stacey Hume on Google
★ ★ ★ ★ ★ Came into the store to get new shoes for my boyfriend. A young lady named Asia fitted him and went above and beyond to ensure he got the right shoes to meet his needs, future orthotic use and still get a stylish shoe. She was knowledgeable and friendly. We had tried other stores and weren't even acknowledged.
Highly recommend this store for its customer service and products and specifically Asia.
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Christine Wolfe on Google
★ ★ ★ ★ ★ I went here the other day for trail shoes so I can walk my dog comfortably in all weather. A lovely young fellow named Andy got me into a pair of Hero’s which are waterproof shoes. I have worn them on at least 3 walks now in the rain and mud and my feet stay dry. I guess you could say, these shoes are my HEROs. Thanks again Andy!
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Sasha Henry on Google
★ ★ ★ ★ ★ Jamie was so knowledgeable and helped me so much! I can’t recommend more…I’ve been to at least 10 different shoe stores, tried on dozens of shoes and spent countless hours trying to find something suitable to work in, I spent 10 minutes in this store and I’m all done! I’ll be back in a couple of weeks to buy the other pair I liked!
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louise on Google
★ ★ ★ ★ ★ The New Balance Store in Langley is awesome! Although I have found all the employees there to be helpful, Asia deserves special recognition. She is so very pleasant, very knowledgeable, and patient, and goes above and beyond to find the customer the perfect shoes. Thank you Asia for your helpfulness, your lovely disposition and your expertise!! I highly recommend shopping at this store!!
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STACI SULIN on Google
★ ★ ★ ★ ★ I had the good fortune of coming to the Langley NB store after I had foot surgery. I had not worn a shoe for 3 months and Isaiah the store manager helped me select a good pair of shoes for my foot rehab.
He was very kind and helpful. I bought one pair of shoes and ordered another. Now, this is when his attention to customer service is really highlighted. The shoes I ordered did not arrive in the timeframe that was expected. During this time Isaiah personally reached out to me to inform me of the delay and gave me an updated arrival schedule. When the shoes were backordered a third time he told me he would give me a credit to use towards my purchase which was completely unexpected and appreciated greatly by me. He contacted me three times over the phone and this in and of itself was great service, the credit just added to the good experience.
And, further, when I went to pick up my shoes several months later, he remembered me and greeted me by name when I entered the store. I had long since gotten rid of my post surgery air boot so I was very surprised that he remembered me from months earlier. He obviously is very thoughtful and genuinely cares about the people who shop at his store. The owners have a gem of a manager who makes their store stand out in a sea of retailers.
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