Nepean Animal Hospital
4.7/5
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based on 8 reviews
Contact Nepean Animal Hospital
| Address : | 250 Greenbank Rd, Nepean, ON K2H 8X4, Canada |
| Phone : | π +89 |
| Website : | https://www.nepeanchapman.com/ |
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Megan Eagan on Google
β β β β β A trip to the vet is extremely stressful for my pup and Dr.Jones and the rest of the staff couldn't have been more wonderful. Dr.Jones was patient, compassionate and truly knowledgeable about canine behaviour.
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Saraleah Riabko on Google
β β β β β This is the only clinic i've brought my dog to. My dog loves going there, such great staff and vets have great knowledge. I love the way the vet goes to the back to discuss his/her findings with other vets to ensure best reccomendations and diagnosis are given. Always a pleausre to attend.
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Mary-Jo Latour on Google
β β β β β I have been a client of Nepean and Chapman Mills Animal Hospitals for over 20 years with my own adopted cats and more recently in the past five years with my multitudes of foster cats from Ottawa stray Cat rescue. I am a regular at both clinics, usually at one or both several times a week with my frequent flyer, high needs adopted & foster cats ( see photos). I have nothing but good to say about the care received and the professionalism demonstrated. Despite the many challenges of Covid restrictions and lockdowns both NAH & CMAH have continued to provide exceptional care and support to not only Ottawa Stray Cat Rescue but also at least 2 other animal rescues( that I know of) . I highly recommend Dr Katherine Jones and her dedicated team of Veterinary professionals. Thank you for all you do.
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Keegan Nadon on Google
β β β β β Dont go here for emergencies! They will refuse Walk-in Clients who dont have a prior appt... My Puppy (who is a patient there) was convulsing and unconscious in my car, the ladies at the front wouldnt accept me and told me to go a different place as they do not help dogs who are about to die! Not her exact words but thats how i left feeling... Thankfully i rushed to Kanata Highlands Vet - who were very happy to drop everything to put my puppy on an IV......Jan 25th
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Stephaine Stack on Google
β β β β β The kind compassionate care my pets have received is nothing short of excellent.
I have pet rats and never once did I feel as though my beloved pets were any less worthy of care than a cat or dog.
From my first interaction with the care team I felt as though I was being treated like family and that is worth more than five stars.
Special thanks to Dr. Kate for making my sweet rat brux (the rat equivalent of a perr) in her gentle hands.
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Emi S on Google
β β β β β I would like to thank Dr. Luke de Freitas for being a caring, compassionate, and knowledgeable veterinarian. His diagnosis skills are excellent and he cares deeply about his patients. He extends his care by calling and sharing any test results and answer any relevant questions.
Also, special thanks to all the support staff and technicians. They are so professional, compassionate, knowledgeable and responsive. They care about their patients and for that, I am very grateful.
I highly recommend Nepean Animal Hospital. They are the BEST.
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Christine Kou on Google
β β β β β I've been bringing my pets to the hospital almost since the year they were open. They have always taken great care of our dogs (and us as well). I am truly grateful for all the professional service we have received over the years. They have helped me care for 6 of my 9 dogs from puppy to crossing over to Rainbow Bridge. Great team, great people.
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Heather Pease on Google
β β β β β All great experiences over the course of 3-plus years. However, our most recent interaction with our dog and a new-to-us veterinarian at the clinic soured the relationship. Specific products were pushed quite aggressively on my adult son during the check-up. He explained that we were doing our research and wouldn't be making a purchase that day. He told the receptionist the same thing at the end of the appointment, following which she informed the vet. The vet then called my son back into the examining room to ask why he was turning down said product. My son explained again. The vet then followed him out to the full waiting room, said, "This is the best choice for your dog", and instructed the receptionist to give him the product and add it to the invoice. Very unacceptable and unprofessional behavior. We are now with a new vet clinic without pushy tactics, and we have informed NAH as to our reason for leaving. Giving 3 stars to reflect previous care from NAH. It would have been 5 if not for the actions of the vet in question. Be prepared for massive pressure and guilt tactics if your dog has an appointment with that one in particular.
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