Narvi's Auto Service

Name: Narvi's Auto Service
Address: 918 Alloy Dr, Thunder Bay, ON P7B 5Z8, Canada, B, Canada

4/5 ★ based on 8 reviews

Contact Narvi's Auto Service

Address :	918 Alloy Dr, Thunder Bay, ON P7B 5Z8, Canada
Phone :	📞 +8789
Website :	http://www.narvistruckandautoservice.com/
Categories :	Auto repair shop , Car dealer ,
City :	B

918 Alloy Dr, Thunder Bay, ON P7B 5Z8, Canada

Best Auto repair shop in Canada

A	Afolabi Itayemi on Google ★ ★ ★ ★ ★ I arrived in Thunder Bay in dire straits, driving from Ladysmith to Windsor, there was a squeaking sound coming from a wheel, and I was worried about its implication. It was getting late, I called Narvi's and explained my situation, I was delighted to learn they would fit me in. Everyone was compassionate and professional, from the Reception to The Mechanics. Even though I was desperate, the quote was very reasonable, their intervention saw me safely Home. What is impressive the most is that I just reviewed my voicemail and there was a message from Narvi's, just following up to ensure I got Home safe. I definitely recommend this Business and a great big thank you to you all.
B	Bob Stewart on Google ★ ★ ★ ★ ★ Our motorhome with only 5,000 kms, broke down just outside of Thunder Bay. A hydraulic line under the hood of the Ford chassis blew the fitting off the end resulting in no power brakes or steering. The local Ford dealership refused to look at it even though it was under warranty. Narvi's fixed it and got us back on the road against all odds as the Ford parts are currently unavailable. They even followed up with a phone call to make sure everything was ok. Thank-you to Wayne, Darryl and Paul. Bob and Janet Stewart
N	Neil Vandendort on Google ★ ★ ★ ★ ★ On a trip from Saskatchewan to southern Ontario, the “check engine” light lit up on our Dodge Sprinter motorhome. Knowing that we would be passing through Thunder Bay the next day, I called a local dealer who referred me to Narvi’s. I called ahead and Darryl assured me that they would be able to scan the diagnostic codes. We arrived at Narvi’s at lunch time, and were advised that the mechanics were on lunch but that someone would be out in half an hour. Ten minutes later, Darryl came by with an OBD scanner. Once he had scanned and researched the codes, he explained them and then cleared them, so that the check engine light was no longer lit. He advised that if the light reappeared before we reached Nipigon, to go to the Narvi’s shop there and call him. The check engine light did not not reappear and our motorhome ran perfectly for the rest of the the trip. Our customer service experience at Narvi’s exceeded our expectations. Thank you Darryl and reception staff!
R	Rosewood Dispatch on Google ★ ★ ★ ★ ★ They are super professional and absolutely know what they are doing. Whenever my trucks experience any issue in Thunder bay area they are my first call and I never have to regret any call. Keep up the good work guys!!!
M	Meleyna Azneb on Google ★ ★ ★ ★ ★ Dean & the guys were awesome to deal with. I 3xperienced a major breakdown going thru Nipigon. Dean arranged a quick emergency service, even tho it was a long weekend!! All the guys are super friendly, knowledgeable, and were very professional in explaining the whole process! Would definitely recommend them anytime! Stop in, take the boyz a Timmies coffee ☕ & donuts ? ? They definitely deserve it ? Thank you Dean & the guys ? Fairyforestyorkies & Wolf Creek German Shepherds Saskatchewan
D	D Buell on Google ★ ★ ★ ★ ★ Our van was making horrible noises when we were driving through Nipigon. The guys from Narvi's service dropped everything and took a look at it. They knew it was a big job and weren't able to do it there but they said they would phone ahead to their Thunder Bay location if we wanted. We drove to Thunder Bay and they were so friendly and knowledgeable. A flex plate had to be ordered in and we scheduled the appointment for when it would arrive. They fixed it for when they promised and at a very reasonable price. I can't say enough good things about the entire staff and I highly recommend them.
M	Mayur Murthy on Google ★ ★ ★ ★ ★ They are thieves . My semi truck driver side windshield replacement : they charged me 1300$ for an on call of 40 kms . Discussed with them before getting an on call for service replacement 425 $.Even though he said he has just got a old window can’t find a new one, Still I agreed but they said their policy is to first have a pre auth for 2000$ before coming on call . I agreed for that too. And the guy came after couple hrs. Took 35 to 40 mins . Ripped open my seals of the door however he wanted and fixed the window , didn’t care to put the seal back . And then he said all good it’s done will email you the same invoice in sometime . And then in the late evening they send an invoice of 1300$ instead of 425$. And then next day I called them , from morning 9 am to 2 pm kept saying I will get back but never . And then finally at 2 pm the Mr Wayne the guy involved all this scam says this how they charge according to work . Also called truckers thieves thats why they pre auth . I don’t know who this guy is , be very careful . I would say just avoid them . I have filled a report on them because he never agreed to give my money back . Just waiting to teach him a lesson .
M	Michael Cooper on Google ★ ★ ★ ★ ★ Grateful I found Narvis and will be trusting them with any future maintenance required on my vehicle. Remarkable customer service immediately through phone calls and inquiries. Isolated on remote work assignment in Northern Ontario, I have few contacts or connections to ask about a trustworthy, efficient and reasonably priced auto mechanic. Found Narvis through Google review. Once my vehicle was with them, communication was timely, quotes were accurate and services were completed on schedule. They provided a courtesy shuttle and driver which got me to and from accommodation and the airport. Extremely satisfied with their service. Great staff. Friendly, professional and resourceful team. Special thanks to Darryl & Lina. Highly recommend. You won’t be disappointed.