Mucho Burrito Fresh Mexican Grill
4.2/5
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based on 8 reviews
Contact Mucho Burrito Fresh Mexican Grill
| Address : | 220 King St N, Waterloo, ON N2J 2Y7, Canada |
| Phone : | π +9889 |
| Website : | https://locations.muchoburrito.com/en-ca/on/waterloo/mb0128/ |
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| City : | J |
| Description : | Contemporary, counter-serve Mexican hub for made-to-order burritos, bowls, tacos & salads. |
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Kartik Kukreja on Google
β β β β β One of the finest Mexican restaurants I have found in KW. They not just serve the food with fresh ingredients, but also with exceptional customer service. The staff is super friendly & accommodating, also they customized my order as per my preferences. Their Nachos, Quesadillas & Chicken Bowl are a must try.
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Rebecca J on Google
β β β β β Decent build your own burrito, standard options. I like the choice of small/med/large size, and they mix the ingredients in the burrito so you get an even taste with each bite. A little bland, but that might have been my fault with ingredient selections. Guac costs extra, and they went a little light on the cheese.
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Dark Cloak on Google
β β β β β I ordered three chicken sandwiches and the chicken they gave me was old, dry, and hard as a rock. Absolutely unedible. Not sure what they were thinking sending that to me. Probably thought they could get away with it since I'm an uber eats customer. Very disappointing.
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JC Barriere on Google
β β β β β I placed a Takeout order on their website 2 hours ahead. I went to the location to pickup my order when the online ticket (and text message) told me it would be ready and it turns out nobody at the location had looked at the online ticket and my order hadn't even been started.
The manager looked at the tickets and told me to wait. So it took around 25 minutes to get the order I had placed ahead of time, almost 3 hours prior. The manager didn't even offer an apology for the delay or offer to expedite my order.
Quite a bad experience with Mucho Burrito. I definitely will not be ordering from here again.
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Arushi Sharma on Google
β β β β β This burrito store used to be one of my favourites and i was a regular customer there but this ends today. The service is so bad, and the staff is so rude. I just got my burrito bowl made which is veg btw, and everything they had they say they running low on them. Even the rice. Idk but one spoon of rice is literally nothing when we pay 15 bucks for a bowl. And the rudeness was beyond any level. Dear Manager/owner, i am pretty sure i have been served by you or much experienced people in this store but never had i ever been served this way. such disappointment.
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Paul Esau on Google
β β β β β The best burrito place near WLU, and it's not even close. I've eaten at this Mucho Burrito at least once a week since I began my PhD, and I'm still impressed by the quality of the food. The owner arrives super early every morning to make the salsas in-house, and she consistently wins awards from the franchise for sales, management, and product. No lie, this is probably the best Mucho Burrito in Canada, and the prices are crazy reasonable for the quantity and quality you get.
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Sadeem Al Attar on Google
β β β β β My favourite Mexican burrito place in Waterloo. Their secret sauce is delicious. They offer assortment of hot sauces to have with your food for free to use in store.
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Smith Stanley James on Google
β β β β β So I am a regular customer at this store and lately I am experiencing bad customer service with evening staff but today it was the worst and I need to say I will never visit this place again. Even after specifically asking for things I didnβt got it. The staff tells me that we are low on rice and didnβt even put proper amount of rice in it. Do I come to eat burrito or veggies with some sauce. They were so rude that they told me this is what we give. I would never ever visit this place I have visited so many locations but I never had this kind of worst customer service in my life. Managers and owners please take
Some responsibility to train your staff properly. I mean am I paying 15 dollars for this much food. Are you serious?? Very disappointed.
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