Mr. Lube + Tires in Walmart

Excellent customer service. They identify other issues if found, notify you for immediate attention, and recommend solutions. I'll recommend them for everyone.

It took a very long time to get serviced, they seemed under staffed, they forgot to put the spare tire in the vehicle. I only went there because it was an emergency and needed to have 2 new tires. I will avoid returning to this location

Customer service at front desk was phenomenal! Technicians are thorough and efficient at their work. Will return for further business. -Osama Haddadin

Went yesterday for an oil change and seasonal tire change. 125 for a synthetic oil change and 80 for tire change over, complete rip off. I declined the oil change and questioned the tire change over. Balancing was not needed as the tires were brand new and mounted on my rims 2 weeks ago. Will not be back. Most expensive place for oil change and coupon on website is expired. Stay away.

My tire had a valve leak and I called a lot of folks to see if it can get fixed. Since it was the holidays nobody had appointments. I called up Mr line at Windermere location and they were happy to look at it. Once they looked at it they have a very reasonable quote for the problem and I got it fixed. I had also asked them to see if the remaining tires needed a change. Usually people would say that it needs to be changed to get the extra sales but Chad looked and said that the remaining tires looked fine and need not have the valves fixed/changed which saved me a lot of money. Would definitely recommend this place.

I went to get an oil change (synthetic) and a tire rotation. I’ve been to other Mr Lube locations and I’m normally charged $88 for an oil change. They charged $125 when I asked for synthetic then recommended I get my cabin filter and battery changed and were persistent about the changes even though I told them I had my filter changed 6 mths ago and I can change my own battery. Overall, they over charge and took 1 1/2 hour to get my car done with no one else there. I would suggest going to another Mr Lube

Brought my car here to get winter tires put on in November 2021, shortly after dropping off my car I get a call from the mechanic saying my car was in the shop currently and he was testing my coolant (not sure why since I only asked for tire swap) and he said my coolant would freeze at -21 and it needed to be drained and replaced immediately. I declined this service, and waited another 5 hours without receiving a call that the car was done. Turns out they “forgot” to give me a call. Funny how they didn’t forget to call me to try and get more money from me. I’m writing the review now to say my coolant has been perfectly fine at colder than -30. This place is a money grab, don’t go here especially if you are a woman.

*** Do not take your car to this and all Mr. Lube for any service *** By far, worst quality of work, worst customer service, worst complaint handling ever. on Sept.4, I had booked an engine oil change service - confirmed over the phone. at the service desk, was told regular engine oil is not in stock So, had to choose synthetic oil (no other choice) at higher cost. on Sept 22 noticed oil drops on my parking spot.oil leak confirmed by papers under the engine (see pic) Sept 23 went into Mr. Lube with this complain. - and this is where it gets very non-professional and ridiculous service. Explained the issue (oil leak) with pictures and also oil spills inside on top of my engine bay, oil splash under the car and engine bay cover (bottom). Service advisor took in my vehicle and called me back in about 20 min. I was informed Oil drain plug failed (how does crush O ring fail?). and then I was told all engine oil has drained out and new oil was added but seems it didn't leak very much. This comment was brought to my attention with 'funny' attitude by their staff. I asked about oil spill / splashes, what they have done. Service advisor told me they used degreaser to clean up all the mess. - I had went out to check and it appeared to be 20 second surface wipe job they did. I continued expressing my complaint and was simply told "This is best we can do". I asked to speak to a supervisor and was told the same comment. but this time, they can offer 25% off on next service. I asked for next person in command and was told I could call a number to speak to management but these staffs insisted that's all I'm going to get. * I was / am not looking for a super compensation but up until this moment, I had not received any formal apology from the staff / supervisor on site. Instead, I received dead-end communication and stop wasting my time attitude. I have tried to clean up the oil spill with Q-tips and swap inside my engine bay and still trying to clean up oil splashes under the engine bay, inside the cover. Signs of Oil leak is a deal breaker when looking at any used vehicle so I am going to eventually have to get a engine bay shampoo cleaned. ** I have and will speak out my experience at this Mr. Lube at all on/off line communities that I am part of and will spread my words as loud as I can, as far as i can, to as many people as I can. *** If you however had a good experience just because you had one service done, think again, check your car, see it for yourself. If you think their customer service is great only because you had exchanged few jokes, good luck. If they presented themselves who cares about your safety and maintenance of your car? think again, chance is, you just spend doubled the money you should have. And I am betting the management would not care / have time to see feedbacks from their customers.