Midas

I visited this shop for my first time to change oil to my car, what had been told on the phone, and shown on their website is different from what they do. Too many checks had been told on the phone but at the shop none took place until I have to mention every step. Will never visit again

My first time and last time doing business there. It seems like a reputable garage with many stores. Went for a wheel alignment and expected just a wheel alignment. However, they told me I have a defective tire rod and can't continue the alignment unless I change the tire rod and ended up costing more than what I expected. That tire rod was changed recently too. I understand the province seems to be easing on the measure of sanitation. But there should be some health sanition as no mechanics were wearing any masks and one mechanic continuously cough and at close range . For the price I paid, I expected more. Didn't have a great experience with the price I paid.

I have used this location a few times before without any issues and have had excellent service until my last visit unfortunately. I brought the household vehicle to get a switch from winter to summer tires and a wheel alignment on june 18 2020. I was first surprised when they insisted on me driving the vehicle up the alignment machine even though i signified to them the on top of being a very recent driver, this was not a vehicle i was used to driving very often. Oh well, it was slow but i managed. I had my 4 tires on rims in the back of my car, which had been very carefully loaded by me and my partner the day before after we had washed the car. When i returned, they told me it was done and only had one tire left to load in the car, they informed me i would have to back off the alignment machine as well, which again i found weird. When i got home, my partner went to open the trunk and immediately noticed a very evident chip in the paint on the back bumper with black marking. The black marking/ dirt came off revealing the gap in the paint. Now as i said we had cleaned the car the day before and this is a second hand vehicle we examined quite extensively before purchasing. We know with absolute 100% certainty that this gap in the paint was not there June 17th. Additionally, we take extra care to not mark that area by having a white sheet that can be unfolded to cover the area when we load and unload items. Additionally, the tires were not wrapped in bags like they usually had been in the past when i had gone to this location or other garages. I called the next day and brought back the car to voice my discontent and show them in person what i thought was negligence and i was met with a very closed minded attitude of denial which can be summarized as basically; we do this on cars that are worth way more than yours for years and we have never ever ever damaged a bumper, it was probably like that before you brought it, our employees are capable and they wouldn't have trouble lifting a tire, a tire could not possibly make a chip like this because its rubber... he then proceeded to say that anyways, the tires were wrapped in bags when loaded and couldn't have come in contact with the car. As you can clearly see in the picture in the garage entryway, there is no plastic on the tires, which i showed to him. I then asked what he could do for me to fix it or patch it, he said they weren't a body shop and to just go to the Mazda dealership and get a correction pen for scratches by matching it to the color code inside my door. Needless to say, i'm less than impressed with their ability to deal with customer's grievances when what was obviously a small accident happens. When i entrust my, or any vehicle to a business, i expect it to be cared with the utmost attention. That things happen sometimes is understandable, but to not take accountability for it and jump straight to deniability in 5 different ways is really off putting. At no point did they even consider that they might be in the wrong or offer to fix it in any way. I had until this incident no qualms with their services but i sadly no longer feel i can entrust a vehicle to them with peace of mind. TLDR: Went in for a routine thing, came out with a scuff mark in my paint.

Very friendly and professional. Been goin there for more than 10 years. Great service and honest amd knowelgble. Recommend strongly!

I changed my wheels and brakes. Professional staff. Reasonable prices

Talk about top notch service! i came to these guys with a rim and tire problem when i got turned down by other places. They took me in right away and fixed everything up for me. Amazing service, professional and just absolutely cheerful and helpful. I am definitely coming back to them for all future needs. Thanks Steven (the mechanic) and owner. Thank you, thank you,thank you!

Good people. Did my tires, then discovered another issue and fixed it quickly. I was having a very busy day. Forgot my wallet and cash in the car. They kept it safe for me until my return.

Charge me 4 zipties for 4$. Charged me 80$ to change tires that are on rim. The receipt says they balanced my tires when they didnt. Very disappointing.