MI Clinic Pharmacy

The clinic is really wonderful and the staff are very good. Dr Ali is a wonderful doctor I have ever seen in my life

I visit this pharmacy because it’s close to my house and my first time there was a decent experience. On another occasion, my dad went to pick up my prescription and the pharmacist told him they did not have my prescription, when a few hours earlier, I received a call from the pharmacy telling me my prescription was ready. After my dad came home, he told me he asked the pharmacist for his daughter’s prescription and the pharmacist told him it was not there. I called the pharmacy to ask what was going on and the pharmacist proceeded to tell me he thought my dad was asking for a prescription for someone who was 94 years old rather than for someone born in the year 1994. He apologized and said he realized afterwards he meant the year ’94, rather than 94 years old. I am very confused how anyone can think that my dad, who is in his mid-50s, could have a daughter who is 94 years old…Additionally, I have worked in healthcare and to confirm someone’s age, the question that’s asked is “what is their date of birth?” and never “how old are they?” If the pharmacist simply states he made a mistake, I can accept that, but I cannot accept him fabricating a BS story. More recently when I went to pick up my prescription, there were 2 pharmacy assistants present behind the counter and neither of them were wearing face masks. When I asked them why they were not wearing face masks, one of the assistants said “No, we don’t need” while pointing at the plastic partitions. I told them I understand there are plastic partitions but the top and sides remain exposed. I am always disappointed to see people not following protocols put in place for the COVID-19, especially this time because these people were healthcare workers. Although they gave me a $2 discount, I will be going to a different pharmacy going forward, as my last visit there was completely unprofessional and unacceptable. *To be clear, my dad does not have a "problem." He has an accent...just like you and everyone else working at this pharmacy but he has no issues speaking English. If what you're saying is the truth (which it is not), a person with common sense would have asked for more information like the month/day of birth or phone number to verify the individual. As far as I'm aware, wearing a face mask in indoor public spaces has been a requirement since July 2020. All pharmacies I have seen have plastic partitions that cover the entire counter/dispensary area and apart from your pharmacy, I have NEVER seen the workers behind the counter without masks. I appreciate your time in providing me a response, but I will no longer be coming here every month for my prescriptions.

My experience has been nothing but exceptional. Both the pharmacist and his assistant are very professional and helpful. The pharmacist takes the time to explain usage and side effects of medication when required. Never had to wait more than a few minutes for my prescription. Highly recommend.

My uncle is not feeling well and after a 2 hour wait for a PHONE CALL in the parking lot of Mi Clinic Medical Centre, described his symptoms (trouble swallowing and feeling weak) and was told by Dr. Ali to “stop eating spicy food.” He then proceeded to tell my uncle to get himself a family doctor before hanging up. Dr. Ali did not bother to give any other suggestions on what to do and considering everything going on in the world right now, you would think he would have a little bit of empathy as a doctor. Terrible customer service. Will not be returning.

I was 5 cents short and the lady said * dont worry about it*. Very nice. Products are more expensive than amazon. Doctor wrote prescription so that I could get product for free, but ended up having to pay over the counter price.

They have very smart doctors and that makes them such a busy clinic due to the great quality of service these docs give to their patients. I love how understanding their staff and how every-time I go i see more improvement. Great management

This is my go-to pharmacy, Dr. Maged is so professional and very knowledgeable, he takes the time and try to explain the medication. Very happy with the service I always receive when I come in to fill my prescription. The staff is so friendly and they remember their customers pretty well. The are very quick with filling your prescription and if you call ahead they till have you in and out in less than a minute. I highly recommend coming in and trusting them with your health! they have everything you need

Amazing guy and good service. He will explain to you all the details of the prescription thoroughly. He will also work with any insurance plans and waive his normal dispensing fee with a lower fee to meet the insurance limitations