Metropolis Alterations

Excellent service and work done. I had a pair of heavy leather pants altered, very tricky to do it right but the ladies of Metropolis nailed it perfectly. Also for a very reasonable price, I highly recommend Helen and her team!

This lady knows exactly what she is doing! I love wearing good, quality, well suited fitted clothing and sometimes don’t spare cost if it does sit well on me and works for my style. In the past I’ve given her clothes to alter and they all came out excellent. Recently I bought 3 really expensive Hugo Boss suits and was a bit terrified just because of the $$ spent purchasing it and I did really love the suits. Was afraid of mistakes and just didn’t want to hear stories. Gave them to her, she took my measurement and days later I was amazed and bewildered at the level of craftsmanship and perfection. She is simply excellent and very good at her craft.

I had a funeral that I had to attend and the lady managed to alter my black suit very quickly in time for the event; she was very sympathetic and personable. I returned 2 years later to have my suit altered for my wedding this time and she remembered me :). For the alterations, she's extremely thorough. Everything from the ankle all the way up to the shoulders, she ensured that every part of the suit was perfectly tailored for my physique and the turnaround time was relatively quick as well. Highly recommend.

Highly recommended. I brought my suit and was pressed for time to get the suit done for a wedding on the same-day and the tailor was very understanding and honest about the completion expectations. Luckily, the tailor was able to get my suit tailor in time for the wedding on the same day because she understood how pressing the situation was. Extremely accommodating and satisfied with the modifications done on the suit.

The only place in metro Vancouver that does button holes for coats! None of the other alteration places I contacted in metrotown or places like Stitch It would do button holes. All the ones I’ve contacted said they don’t have button hole machines or can’t do it. But Metropolis Alterations—very professionally done! I am happy with the beautifully done button hole on my coat. They did by hand, but it doesn’t even look like it’s done by hand. Love my new altered coat now!

What a great shop. Nice, professional and friendly people whom are working in quite atmosphere . Just ring the bell , you are quickly greeted with big smile .Helen is pleasant lady who truly does everything you want in an alterations. I strongly do recommend this place for every one

Helen was amazing! Had a pair of pants that did not fit in any way (waist, seat, inseam etc) She literally made a new pair of pants from what I gave her and the work is clean! Can’t even tell it was altered. Left a lot of room to undo adjustments if needed and the aftercare is awesome (30 days re-doing if adjustments) Would definitely go back with other alterations

If I could give 0 stars, I would. DO NOT TAKE YOUR CLOTHING HERE unless you are willing to take a risk and have your clothes ruined. The seamstress has no idea what they’re doing and the owner is extremely nonchalant until there is a problem. Took a silk skirt here to be altered (needed the waist to be tighter and the length of the skirt to be shortened) and it’s now RUINED. I wore the skirt as the owner pinned the skirt in the right places to be altered so she knows what it’s supposed to look like. She confirmed everything would be doable. I come back to pick up the skirt and the length was shortened but the waist was HUGE. Basically they shortened the skirt from the top (per my request) and then took in the new waist, which is not the correct way to alter the skirt!! So they apologise and I need to go back again after they try to fix the waist. I go back and they completely changed the design of my skirt. They added darts at the front and back of the skirt, which I did not ask them to do! The owner apologises and says it’s because she was sick and wasn’t there when her seamstress made the alterations. Why would your seamstress NOT be able to do the work unless you’re there to supervise?? I go back again and they took the darts out but now my beautiful silk skirt has needle holes because they had to remove the darts. The owner tries to say the holes are not noticeable. I’ve added pictures so you can see that the holes are EXTREMELY noticeable. Not to mention, they changed the shape of my skirt which used to be straight/a-line! It’s got weird bumps around the hip area AND the back of the skirt is shorter than the front! They also damaged the silk fabric in the process of all the alterations they did on it. Owner would only give me the refund for the alterations and did not pay me damages for the skirt she ruined because I didn’t have the original purchase receipt for the skirt. So now I’m left with a ruined skirt that I hope a talented tailor can save and precious time wasted!