Merry Maids of Vancouver
4.4/5
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based on 8 reviews
Contact Merry Maids of Vancouver
| Address : | 535 W 57th Ave, Vancouver, BC V6P 1R8, Canada |
| Phone : | 📞 + |
| Website : | https://merrymaids.ca/merry-maids-locator/bc/merry-maids-of-vancouver/ |
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| City : | P |
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Frank Weima on Google
★ ★ ★ ★ ★ Used this company for my move in clean this last week, was very happy, the maid was friendly and fast, at the end we checked everything to make sure all was done, very impressed, will use them again ..
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Karli Murton on Google
★ ★ ★ ★ ★ Merry Maids cleaned our rental home when we moved out. The process was very smooth from the initial quote to the final invoice. Excellent communication and punctual, efficient cleaners!
Thank you.
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Ghome Mom on Google
★ ★ ★ ★ ★ I have been using merry maids for the past 7 years and they never disappoint me.They are always on time and keep my home spotless, the girls are lovely and are always willing to do a little extra if my home needs it.Would highly recommend them .
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Chris Morrison on Google
★ ★ ★ ★ ★ I used merry maids to clean my new apartment downtown before I moved into it. They did an exceptional job and were so professional! I left them to do their work and by the time I returned, the place was sparkling.
When I called to book the service it was explained to me that the teams are trained to clean top to bottom, and they definitely did that. I can’t recommend them enough! Thank you Merry Maids!
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Dawn Kopp on Google
★ ★ ★ ★ ★ I couldn’t be happier with the amazing service Merry Maids provided! We hired them for a move out clean and our cleaner was on time and possibly one of the nicest people I’ve ever met. She did an amazing and thorough job and I will definitely be using their service again!
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Cayli Weinberg on Google
★ ★ ★ ★ ★ I am very disappointed with my experience at Merry Maids. I used to use this company a couple years back, and had an issue with the man working the phone.. so i stopped using them. There is new management now, so i thought i would try again. This experience was no better. Atleast with the previous man, he refunded my service in the end due to our mishap.
We have a standard office with 3 bathrooms, and one common space, which also duals as a staff room. We hired Merry Maids for a 2 hour clean to get the job completed, and even offered to pay OVERTIME to ensure the job would be complete. We ensured to do this on a day the office was empty so no one would be a disruption.
The lady dealing with the phone at Merry Maids said she had completed the job, yet they did not. It is filthy. Even with the offer of overtime, it was not completed. Not even close. I am very disappointed AGAIN with Merry Maids, and i will not be using them again.
As well, i would say its important for the lady answering the phone to be more respectful to clients as well as professional. To me, if a customer is unhappy, rightfully so, fix the problem. And if you are not willing to do that, atleast be polite and respectful about it. This is a paid job, and not a favour.
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Erica Pizzacalla on Google
★ ★ ★ ★ ★ Booked a move out clean and was extremely disappointed. When I returned to the empty unit, I did not see any difference. The floors were still dirty, the kitchen counters were not clean, the stove top was not clean, the fridge was not clean. The apartment wasn’t cleaned in any sense, let alone clean enough more a move out inspection. The cleaner who was supposed to do a walk through, disappeared when we arrived. She said she was taking her supplies downstairs and then never came back.
I emailed the company right away but as they do not work weekends so no one got back to me until after the weekend. I had to drop everything the next day to go back and clean it myself. This actually cost me money.
The inspection was on Monday morning so I was left with no other option but to clean it myself.
I finally got a call on late Monday morning after the inspection had taken place. The company was not remorseful at all. I was charged the full amount minus 15 minutes. They did not do a move out clean as per my attached photos. I should not be charged at all.
Do not recommend. Zero stars. Completely unacceptable.
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Tiana Morrison on Google
★ ★ ★ ★ ★ Merry Maids Vancouver did an amazing job! I used them for my move out clean and the place is sparkling. They were on time and very efficient, and I didn't have to fix anything. I felt comfortable knowing they have a satisfaction guarantee. Thank you Merry Maids!
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