Meadowlands Family Health

Name: Meadowlands Family Health
Address: 888 Meadowlands Dr E, Ottawa, ON K2C 3R2, Canada, C, Canada

2.9/5 ★ based on 8 reviews

Contact Meadowlands Family Health

Address :	888 Meadowlands Dr E, Ottawa, ON K2C 3R2, Canada
Phone :	📞 +888
Website :	https://www.mfhc.ca/
Categories :	Medical clinic ,
City :	C

888 Meadowlands Dr E, Ottawa, ON K2C 3R2, Canada

Best Medical clinic in Canada

F	Fatema Rai on Google ★ ★ ★ ★ ★ Absolutely horrible service at this clinic. Receptionists are rude and unwilling to accommodate an appointment that was missed by 10 minutes. I would rate this clinic zero stars if possible. Management needs to review processes. Rather go to a walk-in clinic.
R	Rea on Google ★ ★ ★ ★ ★ The receptionist staff is incredibly rude. I'm a very polite person and was trying to make a very simple appointment with Dr. Gerth. The receptionist made me feel as if I was bothering her as she barked my appointment information to me and hung up the phone. Awful
B	Brad Ellis on Google ★ ★ ★ ★ ★ First the good: The office is clean. The doctors are friendly, polite and above-average knowledgeable. However I cannot begin to explain how frustrating an experience it is to get an appointment or get anything done Want to call to make an appointment? Be prepared to sit through 5 minutes of messages explaining that they're busy with illness and kids and that they don't answer the phones between 12 and 1PM. That means you need to start the call by 11:45 for the 5 minutes of the intro message and so you can try to get them before they ignore the phones 10 minutes early. Finally get through? "Call back on Friday morning. That's when we make appointments". When you do finally get an appointment be prepared to wait 3-5 months for it. That is unless you want to show up at the office at 8AM to get an urgent care appointment and come back later in the day to talk to someone. Be glad you signed up for midash so you can check and read your own lab results, I never got a call
V	Veevs T on Google ★ ★ ★ ★ ★ I like my family doctor but it is impossible to schedule an appointment with him. The reception staff do not care about the patients. They do not listen or try very hard to be accommodating. I live 7 hours away and booked my appointment 2 months in advance, when I knew I was scheduled to be in Ottawa. They just called me to cancel because my doctor is now unavailable and the reception staff did not try in the slightest to figure out a different solution for me. It's now been 3 years since I've had any medical check-up and looks like I'll be waiting another year.
A	Alain Robineau on Google ★ ★ ★ ★ ★ First, let me start off by saying that I've never been seen by a doctor here that wasn't professional and knowledgeable. Really great care. The problem with this clinic is you can't get in for care when you need it. Phones are never answered. And when they were actually open to see you in person before COVID, you'd have to line up an hour before they opened to be able to get a spot in the queue for same day urgent care. If you didn't want to line up, you could call in after 9am to see if there were any spots left to be seen that day. Bottom line, this clinic is mismanaged and their practices are a hindrance to your desire to get better.
D	Debbie Z on Google ★ ★ ★ ★ ★ The receptionist spoke very rudely towards my mother and I when informing us that they no longer take walk-in appointments. We explained that we were not aware of this change since walk-ins were available to registered patients pre-covid, to which she repeated in a very annoyed manner that they "do not take walk-in appointments" and that the info is "on the website". This response was fine, however, the attitude was not. If the receptionists need a break, please give them one.
E	Erik Bishop on Google ★ ★ ★ ★ ★ I hadn't been to Meadowlands Family Health Center since before COVID, as I am usually very healthy. Now that I do need medical attention, I call them to schedule an appointment only to find I've been removed from the care of my assigned doctor without any notice. This is extremely inconvenient and terrible practice. I would not recommend this clinic to anyone.
S	Shauna C on Google ★ ★ ★ ★ ★ In double checking the Clinic phone number I stumbled across all these reviews. I've been with Meadowlands and Dr. Alisha Campell for many years now. I've never had anything other than a great experience right from the initial phone call, to checking in, to my actual appointment with the Dr. I called today and Sarah was absolutely amazing! Listened to what I needed and offered two appointment types. Yes, the one I need is just under 2 weeks away, but that has been the typical wait time. But Dr. Campell has always been amazing at time management.