McLaren Lighting
4.3/5
★
based on 8 reviews
Contact McLaren Lighting
| Address : | 3400 Douglas St, Victoria, BC V8Z 3L5, Canada |
| Phone : | 📞 +7 |
| Website : | https://mclarenlighting.com/ |
| Categories : | |
| City : | Z |
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Luna Collective on Google
★ ★ ★ ★ ★ I needed some lightbulbs for a new space for my storefront and wanted to support a local business. I'm so glad I went to McLaren to do so.
When I walked in I was suprised at how busy it was, and there was a lot of staff members assisting customers. I waited breifly at the counter before asking for some help to choose some lightbulbs and the gentleman that helped me (I wish I got his name) was very knowledgeable and thorough. He asked questions about my space to ensure the light bulbs we chose would be appropriate and helped chose something that was suitable for my budget too.
Who knew I could have such a great experience buying lightbulbs. Thank you!
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Raúl Caballero on Google
★ ★ ★ ★ ★ I went to McLaren lightning in an effort to support local, I was aware they were more expensive than home depot and other big brands, but was under the impression their customer service was excellent. I purchased 3 lights, 1 light failed withing weeks. I had to pay an installation fee, then pay to have it removed. The McLaren team offered to replace the unit (about $100), I already had to pay $150 in labor to get it installed then removed. Now I have to pay to install another one... Very disappointing service, I would advice to go to home depot or Lowe's. I always prioritize local, but given they have a higher price with the same service as the big brands I'll have to go and get the replacement in home depot :(
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Philip Thompson on Google
★ ★ ★ ★ ★ I am sure that my experience of McLarens is an anomoly.
We purchased and professionally installed LED light fittings and 'bulbs'.
WHAT a disappointment :-( Just watch the video to see what I mean. Warning: the viewing experience is tortuous - but still not as bad as the real thing.
Despite McLarens' efforts to help us resolve the flickering (we changed the dimmer switch and the LED bulbs) These LED fittings are without question, the most troublesome I have ever purchased in my life.
I am truly tired of excuses. How many Google Stars are these lights really worth? Is my award of 3 Stars too generous?
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levi lamash on Google
★ ★ ★ ★ ★ Shaan was great to deal with considering he's the new guy, he was very eager to help out however he could. Your gonna do great at your new job!!!!
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Lisa Dunsmuir on Google
★ ★ ★ ★ ★ My absolute favorite go to lighting supplier. Excellent customer service, fantastic staff.
Would recommend all day long.
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Albert Law on Google
★ ★ ★ ★ ★ After buying a new house and having our fancy light fixtures removed unexpectedly before moving in (it was devastating), we needed many new fancy lights. Rob @ McLarens was amazing and really really made a difference for our home. Very patient and helpful with all our requests. He helped us tremendously and we will be buying all our lighting needs from McLaren lighting from now on.
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Ira Shorr on Google
★ ★ ★ ★ ★ Great customer service. A lighting fixture we bought two years ago stopped working and their rep immediately ordered a replacement, no questions asked.
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John Hack on Google
★ ★ ★ ★ ★ I have dealt with your company a couple of times now for small orders of LED puck lights and I just have to say, Berthila is amazing. Her cheerful manor is second to none and very professional. When she says she is going to do something (follow up) she does…
I have 26 staff and would take a dozen of her work ethics any day.
Thank you for the great service.
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