McDonald's

3.3/5 β˜… based on 8 reviews

Contact McDonald's

Address :

11005 Yonge St, Richmond Hill, ON L4C 3E3, Canada

Phone : πŸ“ž +9787
Website : https://www.mcdonalds.com/ca/en-ca/restaurant-locator.html%3Fy_source%3D1_MTQ1MjAzNzktNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :
City : C
Description : Classic, long-running fast-food chain known for its burgers & fries.

11005 Yonge St, Richmond Hill, ON L4C 3E3, Canada
C
Charlie Ho on Google

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Bad experiences, this is not the first time and they keep consistently made mistakes (missing food items, missing my whole order, wrong food). Today the restaurant was not busy at all, but I still waited for more than 15 mins at curbside pick up spot, I ran inside an the food just laid on the countertop and nobody cares about it, remember this is not the first time. The reason why I keep go back there because only 2 mins drive distance from home. I think they should seriously think about how to train their staffs.
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M Z on Google

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The drive through lady was so rude! She was yelling at me for pulling closer in a very rude way. I don’t feel respected or being treated like an equal human. McDonald’s working on your services please! I would fire her immediately if my employee treats client like this. Never come back again!
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S A on Google

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As I write this I’ve been waiting in the drive-thru line for 1 hour. No exaggeration, it took me 1 full hour to have my order TAKEN. I don’t know what else to say, this is a bizarre experience. I understand 20, even 30 minutes. This was absolutely ridiculous. The least you could do is have someone come out to the drive-thru and let us know how long it’ll take. Nobody wants to wait over an hour for cheap food that probably won’t even taste that good after all that waiting
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siu on Google

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This is a very terrible McDonald. Poor quality staff and poor attitude cashier. I know it may not be fair to generalize the comment, but this McDonald has been keeping a very bad attitude and poor ethnic Caucasian woman (probably in her 60, who doesn't care whether she has a job or not), who never smile, never courteous, never friendly, to work there for years. Whenever we visited this McDonald and this woman was on duty to serve us, it was a guarantee of our day being destroyed. I am getting to a point of very furious that I must voice out for all people suffered from this kind of staff in this Yonge/Bernard location McDonald. If someone with this attitude works for my business, it is a certain that this woman would be fired long time ago. We visited many McDonald in GTA year round and this cashier is the worst attitude staff of all time. This is not an acceptable attitude that can be tolerated in today's standard. I wish I could put her name in my reviews, but the McDonald manager at that location is also very poor in doing performance reviews so as to allow such low quality staff to remain there. One bad egg is enough to destroy the store's reputation. For sure, we are advising others to stay away from that McDonald location. Go to an alternative location instead.
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Raymond Jiang on Google

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Many thanks to Steven for his professional service and friendly help today! I placed an order on my cell and went to pick up, only to realize that there's something wrong with the app, and order didn't go through at all. Steven helped me debug this issue patiently. He helped me check my settings so that I can avoid this issue in the future.
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Alicia Farrell on Google

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We forgot to order drinks after we paid and the manager allowed us to purchase drinks. That was very much appreciated. Although the order was partially incorrect after received, the manager was very accommodating and corrected it without question. Outstanding customer service!!! ? This happened February 26 around 7:15 pm. He deserves recognition for how he managed the situation.
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Jessica Wong on Google

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Bad Experience!! Placed an order for curbside, ordered two waffle fries, 3 smoothies and a large coffee. Waited over 12 minutes until someone finally brought the food out -- with the coffee missing. Waited another 5 minutes to get the large coffee. Kids can't wait and started the waffle fries in the car, it is cold inside-out. Feels like it's been sitting in the restaurant for a while, hard and no taste.
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Felix Romero on Google

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1 star rating too high for this place. This McDonald's has got to be the most descusting dirty restaurant I have ever been in. There was garbage not only in their parking lot but also the surrounding buildings. Walked in and this continued into the restaurant. I had gone to the washroom prior to ordering and OMG that just made me turn around and leave and walked out before ordering. Didn't even get to the counter. If the condition of all this is this bad I can only imagine what the kitchen looks like and the cleanliness of the prep areas and the equipment. Hopefully corp mcd comes in and does something with the management as they certainly are in the wrong business. Going to think twice before going to any McDonald's especially with my family.

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