Massage Heights Crowfoot - Calgary
3.6/5
★
based on 8 reviews
About Massage Heights Crowfoot
It is time to let your life’s stresses go. Let the power of rejuvenating massage help.
At Massage Heights, we want you to close your eyes, relax and enjoy. After all, a Massage Heights massage is one of the most affordable luxuries you can give yourself and others. To help you achieve the most from your experience, we’ve outlined what you can expect when joining us.
At Massage Heights, every massage experience will be different because we believe in customizing your massage to your needs. But there are some things you can always expect when you come to a Massage Heights Retreat.
Contact Massage Heights Crowfoot
| Address : | 60 Crowfoot Crescent NW #101, Calgary, AB T3G 3J9, Canada |
| Phone : | 📞 +779 |
| Postal code : | 3 |
| Website : | https://www.massageheights.ca/ |
| Categories : | |
| City : | G |
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TheDizzmo on Google
★ ★ ★ ★ ★ Been going for message from a few years and I went to this location and was very displeased at how much of a sales gig it's become with them trying to take prepayments for messages in advance and sighn me on a membership then opon leaving and doing research and scrolling down and reading some of their reviews with the 3.7 rating I will wisely suggest you go to another location or find another message business one that cares for the clients one that has a homeopath and therpist with more styles the place message heights is clean but has become a sales corporation I will not go back and the managers very rude as I voiced my opinion with her and was told to email them I will not go back!
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Shae M on Google
★ ★ ★ ★ ★ The massage therapist’s are good here. I like their service overall. You just need to be careful with their membership renewal and 30 notice etc.
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Sarah Whiffin on Google
★ ★ ★ ★ ★ Just returning back to Massage Heights after going to a different place for the last couple of years. Booked with Rose (who I have seen before) for a 60mins (med-deep pressure) + Hot Stones. Was perfection!! She also paid attention to my current shoulder issue & that also felt less painful the morning after. Looking forward to my next appointment already! I had missed the aromatherapy - heaven!! Front desk girls also friendly & awesome. Thanks :)
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Drew Shaw on Google
★ ★ ★ ★ ★ I have been a member of massage heights crowfoot for several years. The therapist quality has always been good, but the administration/front desk has absolutely ruined the experience for me. Very shady business model and no accountability for when their staff have made you sign a contract with wrong info. I am familiar with their contract process and my last package had someone new sign me up who told me it would not auto renew, but rather auto cancel. I double checked this and even wrote a note on the contract with her there before signing. When I complained after receiving charges, I was only given Waive of the last massage and after some insisting, an elevation. I tried another branch (beltline) and the staff there are equally as terrible. They don’t even understand their own systems.
Sure the package ends up being a bit cheaper but really an “hour” is 45mins. So it evens out to anywhere else.
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H on Google
★ ★ ★ ★ ★ Horrible business and service. They have malicious billing practices where as soon as you want to stop your automatic renewed contract your credits expire. So even if you’ve already paid for 2 massages but couldn’t get in due to Covid, illness, no availability they try and force you to pay again or they penalize the masseuse (which isn’t fair).
Not a fan of this business at all and highly suggest you take your business elsewhere. They will try and scam you out of money. Unethical and poorly operated.
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Kyle Matthyssen on Google
★ ★ ★ ★ ★ I had an amazing experience here! The front of house staff were very kind and helpful. Everything was clean and tidy. My massage therapist, Amber was absolutely perfect. She did such a good job I’ve already booked my next appointment. Highly recommend getting your next massage here.
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Abraham Falola on Google
★ ★ ★ ★ ★ *Updating my review : I have had a conversation with one of the owners and was very happy with the prompt follow up and feedback.
I will update my review again in a few weeks with hopefully more positive experiences.*
I may not find the words to describe my experience here, but the number is ZERO! Not sure about other people, but I choose massages for relaxation and because I find it therapeutic. Simply not the case here.
My massage heights experience has been above average overall but this location has been consistently poor.
I requested that my oils be pre-warmed, but constantly get cold oils; the therapists always came in unprepared with my history and preferences. On the bright side, their cold hands don’t shock me anymore.
The last straw was when I arrived on time for my last 8:00 am appointment and had to wait at the door for over 6 minutes. When I was eventually let in, I had to wait in the lobby for another 8 minutes before someone attended to me. This lady then asked if I had just arrived? (although they let me in).
I was so upset I simply left and will cancel my membership come March.
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Will Conner on Google
★ ★ ★ ★ ★ It's okay.
The therapists are hit and miss in terms of effectiveness. Definitely feels more like a franchise spa than a professional therapeutic clinic. That's not a bad thing if that's what you're after.
Pricing is online with in-home mobile therapists once you factor in the 40 minutes of actual hands on therapy you recieve for your hour.
The 'elevations' are pricey and not worth it. I don't know why I'd want to pay a $30 premium to have my feet massaged as part of a full body massage when I've already paid for that time.
That being said, it's a nice and relaxing environment, and some of their therapists can actually do the work on my body I need, even if it's hard to figure out who they are and finding one that has a schedule that lines up.
They'll pressure you to sign up for an annual plan *after* you've had a massage and in a bit more of a compromised state. They're aware of this and call it 'massage brain', be aware of this tactic.
I've signed up for an annual plan, and it's okay. I'm not thrilled about my experiences there and will likely go back to mobile therapists once my contract is over.
They're not scummy or horrible. It may be the right environment and system for you, for me it's not.
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