Massage Addict
3.9/5
★
based on 8 reviews
Contact Massage Addict
| Address : | 2016 Tenth Line Rd Unit C4, Orléans, ON K4A 3W3, Canada |
| Phone : | 📞 +8877 |
| Website : | https://www.massageaddict.ca/ottawa-orleans/ |
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| City : | A |
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Emile Boudreau on Google
★ ★ ★ ★ ★ After 5 years of using this facility I have to say I feel like they are part of the family. Friendly reception and friendly RMT. Facility is clean and even with a pandemic ongoing I feel safe to visit. Also membership prices are very fair. Keep up the great work!
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Nels E on Google
★ ★ ★ ★ ★ I booked an appointment and unfortunately I felt that I would be a couple of minute late to my appointment due to an emergency so I figured I should email and ask about their late policy. Rose basically lets me know that I cannot be more than 15 minutes. I ask if it would be possible to reschedule for a later time just in case I would not make the 15 min mark and Rose says I would not be able to. Before I could even confirm that I would actually be able to make the appointment on time, Rose cancels my appointment and gives it to someone else. I found her to be a bit rude at that. Funny enough, I would have made it to my appointment right on time and I was right on tenth line - 3 minutes away from the clinic when I got the notification that my appointment was cancelled.
They need to work on their customer service and communication skills. As a result, they will never be getting my business and I will be sure to make mentions of this to those around me. Best of luck to those who book with this clinic.
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MS Reynar on Google
★ ★ ★ ★ ★ Most amazing place I've ever been for massage. All 4 members of my family come here to see different therapists and have never left unhappy. Been coming in on the monthly membership plan for over a year now. Lots of therapists to choose from, great hours, prices that can't be beat, super sweet front desk staff and spotless premises!! If you haven't tried them out yet you definitely should!!! Don't let a couple of negative reviews stop you...most likely people looking for something free. This is THE place for massage hands down...no pun intended!! Enjoy!!
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Wendy Price on Google
★ ★ ★ ★ ★ Amazing experience at Massage Addict in Orleans! Right from calling to book and all the way through to having my treatment, I received top level customer service and care. Rose, the lady in the front, was so super helpful in getting me booked in with an amazing therapist who best suited my needs. My RMT, Kendra, was one of the best I have ever had and that is a lot. I wish I could give more then 5 stars and I will be back for sure!
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Jenna Robertson on Google
★ ★ ★ ★ ★ Rose is always so friendly and welcoming - always nice to brighten your spirits right before a massage! I've had Shawn and Sylvie and both are excellent. Overall, it's very clean and very professional. Would definitely recommend to friends and family!
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Joel Tugwood on Google
★ ★ ★ ★ ★ Biggest upside is direct billing. Makes it tougher to get appointments sometimes but overall a good spot. Also offer massage, chiro, reflexology and acupuncture!
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Ashley Grenstone on Google
★ ★ ★ ★ ★ I visited Massage Addict yesterday and had my first Acupuncture treatment.
Honestly the whole experience, from waiting room to bill payment, was a great experience! The staff were nice and welcoming, and I was able to relax during the treatment. Plus I think it actually helped my right foot with it’s plantars faciatis.
The only reason I didn’t give it a full 5 stars is that I feel like I need to spend more time there to get a fuller idea of it.
Which is why I’ll be visiting again soon!
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Brittany Montgomery on Google
★ ★ ★ ★ ★ I love massage addict! They receptionists are always so pleasant and the massage therapists are very well educated and listen to your needs. They’ve taken care of me through my entire pregnancy!
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