Mas and Paws Pet Resort
4.9/5
★
based on 8 reviews
Contact Mas and Paws Pet Resort
| Address : | 5542 St Johns Side Rd, Whitchurch-Stouffville, ON L4A 7X4, Canada |
| Phone : | 📞 +998 |
| Website : | https://www.masandpawspetresort.com/ |
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| City : | A |
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Malika N on Google
★ ★ ★ ★ ★ I wouldn’t go anywhere else if I needed my pup to have a safe, fun and caring second home while I’m away. Janet and her team are simply incredible, I’ve never seen my dog be so excited on his drive to daycare! Highly recommend.
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Kristen Chin on Google
★ ★ ★ ★ ★ Amazing place to bring your pup! My Luna absolutely loves it here for daycare, they have a wonderful facility with a huge fenced in area for the dogs to run and play. She gets her own space for resting between play sessions. They also send cute pictures of Luna playing with her friends :) Very personalized, I feel like they know all the dogs' personalities and match play styles!
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Alexandra Fairweather on Google
★ ★ ★ ★ ★ Can’t recommend this place enough! It is a beautiful, clean space and you can tell their #1 priority is the care and happiness of the dogs. They took such good care of my puppy while I was away and provided updates and pictures everyday. We will definitely be going back to Mas and Paws in the future!
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Linda on Google
★ ★ ★ ★ ★ So happy to have my Charlie stay and get his grooming from the caring people at ma's and Paws. I never have to worry about him, they send me pics of him frollicking with other dogs and give me an update before I pick him up how well he did during his grooming. (I have a very very anxious dog ...he definitely is a handful!). I wouldn't trust my dog staying or being groomed anywhere else! Thank you to the team!
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Alex Tarasenko on Google
★ ★ ★ ★ ★ We have brought our dog Benji multiple times after passing the assessment and being called a great dog with separation anxiety. He never barked. Every time picking him up, staff was always saying only great things about him. And we saw it, he was always exited to go there, and even last time walked in by himself without a leash.
Today we get a call after an hour, saying he is barking, pick him up, we never want to see him here again.
I get there, there is a dog outside barking non-stop. The owner comes out saying oh don't worry its a dog owned by a staff member...
She says Benji has separation anxiety, barking non-stop and trying to escape. Absolutely the opposite what we saw over the months of coming there. That he was more relaxed, actually wanted to go there and walked in by himself without a leash from the caged area. She said she doesn't want Benji anymore because might fight another dog because of anxiety. Someone who never was aggressive towards anyone and was always called a great dog by all staff every visit. The owner sent pictures and messages saying he is doing great. So I asked if anything can be done about it, she replied "I dont care, this is a pet resort not pet sitting, maybe get a trainer. I am not here to watch and take care of your dog". The whole time we are talking the dog of the saff member is barking non-stop. She saw me looking at him and said "Ill get somebody to get him inside"
We booked our boarding in advance, for a week, and were kicked out to give the spot to a more "loyal" customer.
Absolutely ridiculous experience.
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Sarah Jolly on Google
★ ★ ★ ★ ★ If I could give Mas and Paws 100 stars, I would! This is such a wonderful company and their team is AMAZING! They are personable and professional and everything that you could hope for in a business - especially when it comes to your fur babies. You can tell that they genuinely love what they do and that the dogs they look after are their #1 priority. The property is beautiful and set up to ensure that the dogs will have everything they need and more! My dogs have separation anxiety and normally have a hard time being away from me and my family. When we drop them off at Mas and Paws though? They get so excited and don’t give us a second look - they run right off to have fun and are genuinely so happy to see the staff. 10/10 would recommend. They have my business for life!
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Sandy Bonia on Google
★ ★ ★ ★ ★ Mas and Paws is an amazing facility! My Westie Bentley has been going there since he was a puppy and is treated like a member of their own family. Bentley is excited to go there and comes home tired (but not exhausted). I have used both the day care and boarding services and am happy with both. I am able to travel without any worries about my dogs care and well being. Janet is very good about informing you about his day! I have recommended their services to several friends and they have all been very pleased!
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Liam on Google
★ ★ ★ ★ ★ Amazing place for dogs, we are so lucky to have them and I feel 100% at ease leaving our girl here. It's such a warm welcoming place and I can only imagine how much fun the dogs have! I have recommended Maws and Paws to every dog owner I meet. Our girl comes home extra tired and always so happy. We appreciate the hours as they give us flexibility to drop off and pick up without having to rush. It's such an amazing place with incredibly clean facilities, tons of room and a schedule that keeps the pups happy! Would be a 1000000 star review! Thank you Maws and Paws!
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