London Drugs

Name: London Drugs
Address: 4750 Rutherford Rd Suite 175, Nanaimo, BC V9T 4K6, Canada, T, Canada

3.6/5 ★ based on 8 reviews

Contact London Drugs

Address :	4750 Rutherford Rd Suite 175, Nanaimo, BC V9T 4K6, Canada
Phone :	📞 +7
Website :	https://www.londondrugs.com/london-drugs-store-072-nanaimo/nanaimo-north-town-centre-072.html
Categories :	Electronics store , Camera store , Computer store , Grocery store , Pharmacy , Cosmetics store ,
City :	T

4750 Rutherford Rd Suite 175, Nanaimo, BC V9T 4K6, Canada

Best Pharmacy in Canada

G	Grace M on Google ★ ★ ★ ★ ★ Tech manager Alexe made me uncomfortable with the way he speaks to his staff and other customers. He tries to ‘multitask’ but just comes off as rude and confused. It was awkward that he was talking down to the other manager and another staff member. Kept talking over me and his staff.Very unprofessional and the sale took a lot longer than it should have
T	Tracey c on Google ★ ★ ★ ★ ★ Wow, I had the most excellent customer service from Zana. She had so much experience in cosmetic with no pressure sales. Zana listen to my concerns and then made a couple suggestions. I highly recommend going to see her
C	Chelsea Ousey on Google ★ ★ ★ ★ ★ I've always been a loyal customer of London Drugs, but my husband and I recently received awful customer service at the pharmacy here. My husband and I came in because he was fulfilling a prescription to support his mental health and well-being. It has always been a confusing process because it involves special authority. But the pharmacist assistant who helped us was incredibly rude. I came in to try and help navigate the benefits aspect and she curtly told us we should have done this before filling the prescription. She was short, and unkind. She was mad when we did not have the specific cards for Pacific Blue Cross and Sunlife, despite the fact that we had all necessary information on the app. In the end, she failed to submit it to Sunlife, which led us to believe the $191 wasn't covered. When I double checked with Sunlife, they covered it 100%. I was horrified. My husband thought it was just him, but I honestly had never been spoken to so rudely in a pharmacy setting. Needless to say, we will be switching pharmacies. It was also horribly shocking since my husband was there for mental health support, and she did not seem to care one bit about either of us.
R	Robert Szakonyi on Google ★ ★ ★ ★ ★ Its around 2 am and I'm trying to figure out what's been bothering me.. After having been in the road service industry for 40 years, I've discovered that the employees attitude usually reflects managements demeanor. I didn't ask for my parcel to be shipped to London Drugs Canada Post parcel pick up but I can tell you that it will never happen again. The guy who gave me my postal parcel today must have thought that I was the person responsible for COVID and the instigator of the Russian attack on the Ukraine and responsible for the heinous situation in the residential schools. IF YOU DON'T LIKE YOUR JOB, GET THE HELL OUT AND GET YOUR LIFE ON A BETTER PATH. Life is too short to carry the burden I saw being carried today. There is no more a caring statement than I can make.
n	nikita grey on Google ★ ★ ★ ★ ★ The customer service refused to fill my order even though I had already paid and they had the stock in storey they then cancelled my order and the two customer service workers and supervisor were rude and closed off and shut me down with short rude comments then just walked away.. The refund takes 3-5 business days to redeposit into account so I was without 900$ for that time. I went back later to pay cash and was again dismissed by multiple staff, I requested the store display model and they continued to just not seem interested in helping me or accommodating my request. I was very disappointed in the service at this location, and will likely not come back to this location.
M	Marc Bell on Google ★ ★ ★ ★ ★ Absolutely terrible service at your pharmacy. Rude and unprofessional. I was rudely given a get out of here finger gesture by the employee at the prescription pickup counter when trying to get my prescription. First time in my life to ever experience this at a store. I have been to London Drugs in many cities and have been a loyal customer for years. Never had a problem. Always professional and courteous. Please correct this problem with your customer service staff. Until then, I will take my business elsewhere.
F	FYRD on Google ★ ★ ★ ★ ★ A lot of sale items to choose! From grocery to electronics. Unmatchable customers service. I bought a hologram alarm clock and looking to buy an iPad when it goes on sale soon!
T	Tere Arboleda on Google ★ ★ ★ ★ ★ I had a terrible experience at this store. Sales associate were not approachable at all. Not friendly. Customer service is poor. However, I love their items. I love the wine I bought here. I had a good deal for 7.99 dollars.