LifeLabs Medical Laboratory Services

I walked in to this clinic they told me it would be an hour wait. It almost got called after 2 hours. People have jobs to do and cannot sit there all day long please make better estimations based on your lists or aquire more ppl so that you can get more walk ins. P.s. appts are not that much of an options since you will get a free spot almost a month from today and by then you would either die from your condition or it would be gone totally :/

Visited the lab today for my IME blood test and was wonderful. The staff was really kind and supportive. I did a mistake by not making enough pressure on my arm after the exam and started bleeding all over the place. They helped me clean up my mess and provided a new bandage.

We all know that Covid has disrupted our lives. Life Labs is conveniently located off Nelson and Kingsway. Expect to wait if you are a walk-in and the wait time varies. At least they give you an ETA where you can come back. Otherwise book an appointment online. On the positive side, they are open 7 days a week. Kudos to all the workers who are doing their best!

Today March 3, 2022 @ 6:45AM. I am getting a normal blood works in this location. I am a little scared of needles and Im at stall #6 approximately 7:45. The person who is taking my blood, made a rather rude comments that i should not be scared of needles. I flinch a little and said "Ouch" in a very soft voice. I normally closed my eyes so i wont see anything. She made this very rude comments saying YOUR FLINCHING ITS NOT EVEN DEEP ENOUGH THE NEEDLE! And if this happen again .SHE WILL NOT WANT TO SERVE ME. I felt like i am discriminated against for my fear of needles. She is very very rude towards me!

They served me in stall 9, lady goes I can tell your European let me guess from where you guessed wrong thanks for the small talk audit, I'm from 3 mins down the road..but what's your business? Behind the scene communication and testing going on here with some Anti Genghis style promotion. Thank you for the personalized service, not a bad experience just calling what I see. 3 star. ?

Used the net check in to find a spot about 75 mins in advance. When I arrived it was busy but orderly and efficient. I signed in 10 mins in advance of my appointment time and had my blood test done by about 10-15 mins past it. Overall considering the pandemic rush of various tests being conducted it was a smooth experience. Staff were friendly and courteous. Hard to find signage outside so aim for the main building entrance number listed and showcased in my review. It’s on the second floor so either take the elevator or stairs as I did to get there.

On November 13 2021, I saved my spot at 8:04am. The app told me that the waiting time it was 152min. I arrived at the Labs around 10:10am. I told the lady on the door who was checking in people, that I have a save my stop at 10:30am. This lady, Very despot, rude and bossy told me to line up without checking my name or else. Even though I told her I have save my spot. It was too many people lining up and she didn’t respect my saved spot. I wonder what’s the reason to save an spot if the lady on the door do whatever she wants? She should be more empathetic with people that rather fasting and don’t feel well or maybe people have some pain conditions or not even speak English. She shouldn’t raise her voice. They finally called me 1pm. Bad service and employees at this location are very rude… super rude. NO POINT TO SAVE YOUR SPOT in this location. Very disappointed

December 12, 2021 If this is your first time coming to this location please note there is no entrance on Kingsway! In fact the building address can’t be seen on Kingsway! The building is actually on the corner of Nelson and Bennett That’s why checking google maps is the best. There is an entrance from the parking lot and from Nelson street. If you are driving turn into the London Drugs parking lot. This leads to the back parking area and the building entrance is to the right. It’s an Impark pay parking lot. Once you get through the entrance the lab is located on the second floor. Stairs will be quicker than taking the elevator. There should be someone by the front doors to check you into the waiting area. The usual check your ID and lab and you are directed to the waiting area. I’d say there is about 5 waiting area sections with about 4-5 chairs spaced out in each area. Note that the big screen TV on the wall will show estimated wait times. Unfortunately not all the seats have good sight lines to the TV. They will call your name and the desk number to check in and get assigned to a testing cubicle. There are 4 numbered desks and it looks about 16 testing cubicles. Cubicles 1-10 are just down the hall and pretty easy to find. The others are past the first hallway and at the back of the location. I didn’t really notice any signs indicating these locations. I just kept walking and figured they must be just past the hallway. I arrived at 7:15 and left at 8:00 on a Sunday. 12/12/21