Level Vancouver Yaletown - Richards
4.5/5
★
based on 8 reviews
Contact Level Vancouver Yaletown - Richards
| Address : | 1388 Richards St, Vancouver, BC V6B 3G6, Canada |
| Phone : | 📞 +979 |
| Website : | https://www.stayinglevel.com/destinations/vancouver/richards/ |
| Categories : | |
| City : | B |
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Jane MacDonald on Google
★ ★ ★ ★ ★ I had a flood and one of my saving graces was The Level, with it's
welcoming staff and great concierge service. Janice and Cesar were
so helpful and accomodating. I highly recommend this building, it
has great finishes, is well equipped, and the staff is outstanding!!
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Kay C on Google
★ ★ ★ ★ ★ We stayed at Level for a month while our condo in Kitsilano was being renovated. It was a great experience. The building amenities are fantastic, especially the gym which is very well equipped. We also made regular use of the hot tub, pool, steam and sauna. The unit itself was really well appointed, and the common areas in the building were spotlessly clean. The concierges were unfailingly polite and helpful. Special kudos to Mark who uncomplainingly brought us fresh bedding at odd hours when one of our cats was ill, and Cesar who always seemed overjoyed to help us out with anything - the embodiment of great customer service. A couple of small issues that arose in the unit were dealt with swiftly and professionally by the on-site maintenance team. We're Vancouverites ourselves so fully appreciated the location, which is just steps from the seawall as well as grocery stores, drug stores, local organic market stores, and the excellent restaurants of Yaletown. I would advise checking on the date for the annual fire inspection, as this was the only issue we had while we were there - it's legally required so absolutely not Level's fault, but involved three days of alarm and intercom testing which is tough if you work from home. It would have been helpful to have been informed on move in that this was happening during our stay.
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Chelsea Schmidt on Google
★ ★ ★ ★ ★ Ceaser and Janice were both absolutely amazing!!!! The room and amenities were also amazing. It was such a pleasure staying at Level, would definitely stay again! :)
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Ola Mota on Google
★ ★ ★ ★ ★ I spent 9 months at the Level on Richards Street, during the pandemic. I had a one bedroom suite overlooking the alley. The place is well equipped, clean, enough space for one person as I worked from home. During non-pandemic times, it would be fine for 2 people. It's pet friendly, which is nice. The staff are friendly and always ready to help. Cesar has amazing energy! Janice, the manager, runs a tight ship. I couldn't benefit from the weekly cleaning, which I know they do during your stay, typically. I connected via LAN for work, as the wifi is not strong enough for video calls, but generally the wifi was ok otherwise. Richards building is newer, so the appliances, furnishings and the bathroom had the latest contemporary trends. I would definitely stay here again when I'm back.
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Alicia Robbins on Google
★ ★ ★ ★ ★ Loved staying at Level Yaletown in Vancouver! I spent three months here while I was on a job and it was very comfortable, quiet, and the staff was amazing. Cesar, one of the staff members who works the front desk, bends over backwards for his guests! I will definitely stay here again when working in Vancouver.
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Parvin Jamshidi on Google
★ ★ ★ ★ ★ My husband and I stayed at Level Richards for about six weeks and It was the best experience we have ever had so far.
Everything was smooth from the beginning to the end.
Kaitlyn is amazing !
We had booked a suit for one month but needed to extend and she helped us to our most satisfaction..
All guest services there were beyond our expectations !
They were very organized and cleaned up our suit weekly in our most convenient time!
Very Clean and quiet Gym,Pool, Sona Study room etc...
All the front desk staffs were very polite and helpful and 24 house available!
Cesar is awesome! You can not forget his kind smile and always being ready to help !
Nitin also helped us for our room temperature and followed up to make sure about it!
We can not thank Cesar and Nitin enough as they did everything to make us feel happy!
Our stay there was even better than our own home as everyone was trying to help.
Very quiet ,clean,organized and easygoing!
We will definitely book this place again next time in Vancouver!
Warmly,
Parvin
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Pete T on Google
★ ★ ★ ★ ★ Stayed at Level after relocating to Vancouver. 6 weeks here and the staff were amazing. So supportive, helpful and welcoming. It really made our relocation easier and smoother, whilst looking for our own apartment.
I would highly recommend staying here.
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Vancity Lady on Google
★ ★ ★ ★ ★ We stayed here last year for a week and it was NOT a good decision. Front desk lady was so confident when you first check-in but we got a big note and calls from the other desk agents saying our car is not authorized to be in the UG? The other agents were always clueless when it comes to things. We ran out of tea and we had to go downstairs to get the 2 that was left. The condo was nice but the bathroom is laid out for handicap access that the water always pools down to the sink. We had to switch our towels every day because it was always wet! (Also had to grab the towels downstairs ourselves). Sunday night, there was really loud music coming from Granville we couldn't sleep at all past 5am. The dryer wasn't working and we had been interrupted a few times so they can service? The inconvenience at this place is beyond me. There are better hotels to stay in Vancouver IMO. I wouldn't consider it 5 stars either. Level has better service at their Los Angeles location.
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