Les Portes & Fenêtres Charland
3.9/5
★
based on 8 reviews
Contact Les Portes & Fenêtres Charland
| Address : | 1825 Av. Charland, Montreal, Quebec H1Z 1A1, Canada |
| Phone : | 📞 +8788 |
| Website : | http://www.pfcharland.com/ |
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| City : | Z |
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N M on Google
★ ★ ★ ★ ★ After some extensive reserach as to whom to trust with the project of replacing our front and garage door, we had an initial meeting with Dimitrio from Portes et Fenetres Charland, and we knew immediately that our search is over. The honesty, ponctuality, and the cost effective yet beautiful proposals by Dimitrio reassured us that we are making the right choice. The competetive quote received right off the bat was a wonferful HUGE bonus as well! We were impressed every step of the way about the professionalism, ponctuality, and the quality of the products and installation. We have changed the curb appeal of our home, and absolutley LOVE the final product. HIGHLY recommneded if you are looking for professional service, high quality products, and WITHOUT breaking the bank! A+! THANK YOU GUYS!
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Bert Sidoti on Google
★ ★ ★ ★ ★ This company did a great job! Very good quality, and the job was completed on time as promised. Demetrios really knows his stuff. It’s nice to deal with people that really care about what the customer’s needs are for a change. Keep up the good work!
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RINA Pentagon on Google
★ ★ ★ ★ ★ These guys are crooks, I had to learn it the hard way from personal experience. Everything is great and nice before you sign a contract with them, HOWEVER do not believe in their promises because their word doesn't mean much. After we signed the contract, they purposely installed different parts for the door...inferior quality parts mind you...
We refused to pay the balance and the court straightened things out for us, it was seriously ridiculous. Morale of the story, DO NOT give in and pay up because they sugarcoated everything. Do not pay a dime unless they did everything according to the agreement, OR ELSE you might just get robbed :(
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Antonio Ciccone on Google
★ ★ ★ ★ ★ Highly recommend Demetrio. I was well received. I ordered my front door with him. It was ready 1 week earlier then he promised. The quality of the product is excellent, very happy.....Thank you Team Charland!
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Maria Fernandez on Google
★ ★ ★ ★ ★ I would like to thank Portes et fenêtres Charland for their great service. Since I signed the contract, they provided great customer service and are great to resolve any issues that arise. I ordered 8 doors and they have provided high quality product and I couldn't be more satisfied with their work and recommend their service to all my contacts.
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Samuel Martin on Google
★ ★ ★ ★ ★ Bad experience. The sales rep failed to note on our contract the window profile that was specified on our submission. The person who inspects the client's windows, when they arrive at Charland's office fom the factory, never confirmed with us if it they details were right. The order arrived three weeks later than expected, and we had to call them all the time to know what was the status. When the installators arrived, they opened up a hole in the wall before showing us the windows. Guess what? It was the wrong window profile! Clearly this was not an uncommon mistake because everyone we spoke to in the following hour kept chanting 'Is it on the contract?' It was hard to get any sort of compensation, and the best we got was a rebate on a product from them in the future. Unless you have time and money to go fight it out at the small claims court, make sure every last detail is written and signed on the sheet that says 'CONTRACT', not just the submission. The installation team worked well and was pleasant, but the cleanup outside was sloppy: lots of bits of wood, metal, plastic and insulation left everywhere, including a good layer of debris left in the windown well. Only go with these guys if you really know construction and will watch over them like a hawk at every step, you may get a better price than other companies.
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michael fraser-leroux on Google
★ ★ ★ ★ ★ You guys are awesome! Very polite and friendly service. I was very pleased with my service and would definitely use them again in the future.
The job was completed on time and without any complications or frustration. Highly recommend to anyone! FYI this was a residential installation.
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Isobel Cunningham on Google
★ ★ ★ ★ ★ I compared prices with another company and got a better product with Charland Portes et Fenetres at almost the same price. The estimate was given to me on the day the rep came to measure. The installation was outstanding. The workers were polite, tidy and fast. They made and installed new wood frames to hold the windows. When they left you would not even know any work had been done. Clean up in the house and outside was complete. I have no hesitation recommending this company
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