Le Cartier Tower | Luxury Apartments for Rent

Le cartier does not respect their tenants. They did nothing for months about people partying every single night, there is constant very loud construction (that they will never warn you about). I've lived here for almost 4 years now and not a single one of my complaints was addressed. All that matters is that I pay my rent, tenant happiness is the least of their worries.

Only the night security were kind to me while I stayed here. Otherwise they were always rude. The shops close much too early. There is absolutely no signage stating the residences are only to be entered in the back. Making über and taxi pickups extremely difficult. It's located in a great place but people are loud late at night.

DO NOT STAY AT THIS APARTMENT. I have had the worst, unfriendliest experience staying at this apartment for a year. I am not one to leave reviews or express my opinion strongly, but I will this time because I feel the need to warn people before they considering living here. 1) The building is very OLD. Contrary to the luxurious feel a high-rise, glass paned building gives off, the building is very shabby on the inside. There is ALWAYS construction going on somewhere (explaining the drilling noise) because they're always fixing something. In just my apartment, the pipes leaked twice in a period of two months, and there was water leakage everywhere. Not only did they have to drill a hole through the wall and ceiling to fix this, they had to patch it up, paint it, etc., so my apartment mates and I could not stay in our rooms for days. They do not even clean up the mess after construction, which annoyed me very much. I know three instances of when the windows have broken. This happened in my apartment as well. I expressed that it is cold in the winter with the window broken, but all they did was cover it up with duct tape and said they will fix it later (in the summer). If the apartment is shabby and requires attention, the administration should be adept and quick to fix things so that the tenant feels at home- it seems like Le Cartier does not have that type of mentality. Additionally, the gym facility is a joke, the depanneur does not sell half the things I need, and the garbage chutes are TINY. 2) The administration is RUDE and DISRESPECTFUL. The administrative office is located in the basement of the building. Communication is something that should be effective between the tenant and administration, but this is not the case at Le Cartier. First of all, they cannot speak English. At first I had no problem with this, when visits to the office were merely to pay rent, but when discussion was necessary, such as the case of a pipe breakage or plans to renew the lease, things could be more unnecessarily time-consuming and annoying. As mentioned before, they are rude and inconsiderate in dealing with issues in the facility that they are responsible for taking care of. Additionally, they enter your apartment without knocking or prior notice. I do not mind people looking at the apartment because I will not be staying here any longer, but on days I specifically told them I do not want visitors, they still entered my apartment WITHOUT knocking, another incidence of poor communication and no common courtesy. As for the damages in the apartment, the administration is very inappropriate in handling these situations- for example, they got frustrated at me for not notifying the administration about the water leak earlier, they avoided compensating for the damages, and they blamed me for the window breaking, when I had nothing to do with it. All when it is their fault. The only reason I do not pick a fight with the administration is because it is time-consuming and it adds unnecessary stress- and they just don't KNOW how to communicate without being inconsiderate. Overall, I did not feel safe and at home at this apartment. From the outside it may look nice, and it's at a good location, but I suggest looking at better apartments in the region.

I have been living at Le Cartier for about three years now and I must say it has been very enjoyable. Management has been very polite and respectful. also with the 24/7 valet service, parking has been easy for me and my guest. knowing also that we have security 24/7 is also a big advantage compared to other buildings. The building is good for students, families and the elderly. If you are looking for luxury its here. Thank you

Stay away. Don't be fooled by the nice apartments. I have been living here for 2 years and construction has never stopped and it is extremely loud! The building is extremely old and run down. Administration left us with no heater for a month because of a pipe leak. There have been several occasions where I walked in to my apartment to find construction workers there (without my permission) fixing something that was not an emergency (such as changing my floor tiles). I told the administration many times that they have to call me before entering my apartment but nothing has changed, they still continue to do it.

Lived there for 3 years. When I left they charged me 852$ for a few scratches on the stove which costs maximum 200$ to change. The staff were all friendly but completely overshadowed by an incompetent and rude manager. She made surprise visits into our room without notice and walked into my roommates room while she was still sleeping! She hangs up phone calls when you complain to her. Completely ridiculous!

STAY AWAY FROM LIVING HERE! Do not live in this building. It looks good from outside, but when someone actually live here,it is easy to find how bad this place is. Water leakage, rude management, noise, bad heating system, just could not comment more.Maybe the only good point is that the doormans are very friendly.

Rude management, terrible noise, the nice staff is overshadowed by administration that don't care about you and see you as less than human. STAY AWAY DONT MOVE HERE.