Laundry Concierge

Name: Laundry Concierge
Address: 63 Colgate Ave, Toronto, ON M4M 0B1, Canada, M, Canada

4/5 ★ based on 8 reviews

Contact Laundry Concierge

Address :	63 Colgate Ave, Toronto, ON M4M 0B1, Canada
Phone :	📞 +7879
Website :	https://www.laundry-concierge.com/
Categories :	Dry cleaner , Laundry service , Shoe shining service ,
City :	M

63 Colgate Ave, Toronto, ON M4M 0B1, Canada

Best Dry cleaner in Canada

B	Barbara Samson on Google ★ ★ ★ ★ ★ The laundry cleaning was fine but as it was somewhat expensive, I decided I could no longer afford it. I called to ask that my jacket be returned (it was washed instead of dry cleaned in error) that they were trying to fix and to reverse the last payment from my bill as I was double billed $73.83 for my last order. I called every other day for two weeks to no avail. No one returned my calls, returned my jacket or reversed the payment which I assume was double billed in error. Finally I went to Paypal which is how I paid Laundry Concierge and they got my refund. I'm guessing I'll never see my jacket again. I'm very disappointed in the business practices of Laundry Concierge.
J	Judi Hughes on Google ★ ★ ★ ★ ★ Laundry Concierge deliver true to their word. They are responsive, reliable and deliver clean and neatly folded laundry in a timely fashion. We have been using Laundry Concierge - Colgate Location for a number of years. This past year provided us with more than wash and fold services, they have given us peace-of-mind through Covid as ns we have been able to minimize health risks by not using our communal laundry room. We highly recommend this service. Thank you Laundry Concierge Team.
L	Laura Mendes on Google ★ ★ ★ ★ ★ I just had an awesome experience with Laundry Concierge! I just discovered these guys online. They laundered two of my big duvets. The cost was way cheaper than getting the service done at my local cleaner's (and they picked up and dropped off at my front door). Owner was super friendly. I'll definitely be using their services again.
N	Noora Nasrallah (Nano) on Google ★ ★ ★ ★ ★ Laundry Concierge always comes through for me and my urgent dry-cleaning needs. They’re professional, reliable and friendly, always making sure the process is super easy and smooth, having my items ready when I need them and in the best condition. Thank you Riz and team for your excellent service.
V	Victoria Carrier on Google ★ ★ ★ ★ ★ Riz and Laundry Concierge are helpful, reliable and professional. Pickups and deliveries are convenient, consistent and on time. I used their services for all my laundry needs for a family of 4 for 8 months! Clothes were clean, organized and folded. I couldn’t have asked for better service!
M	Madeline Moffatt on Google ★ ★ ★ ★ ★ Dropped off my clothing in their Colgate Ave locker and placed an order using their app for dry cleaning over a week ago. My clothing is gone from the locker and the order has mysteriously disappeared from my account with zero updates. Already reached out via email. Starting to think they just stole my clothes.
S	Sherri Smithson on Google ★ ★ ★ ★ ★ I unfortunately got a case of bed bugs in everything that I owned, so I had to call a laundry service to help me get rid of them since I didn't have the proper equipment to do it myself. I gave then my clothes, blankets and pillows to wash and disinfect. The pillows and blankets were an extra charge which I didnt find out until after they had all of my belongings. I received all of my belongings back in about 1 weeks time with everything clean (thank goodness). The pillows and blankets were fine, but most of my tops had either new stains on them caused by the washing machines (or some other type of equipment they use) or they shrunk.... which means I couldn't wear more than half of what I sent them. I reached out to them politely with this information and was told that they could rewash whatever was dirty. I agreed and waited for a response for a time for them to pick up my ruined shirts. They didn't contact me again and now I'm stuck with stained and shrunk clothes. If I knew this was going to happen, I would have just garbaged everything.
T	Tatiana Dudin on Google ★ ★ ★ ★ ★ THEY LOST MY CLOTHES. I had my clothes picked up for alterations and wash and fold on May 6th. Every time I called or emailed, I was given the runaround about where my clothes are, or told they will be delivered by the end of the day. I've left voicemails, wrote emails, even spoke to the owner who promised me that they'll be delivered "within the hour". That hasn't happened. It's now June and I still have no idea where my clothes are. They've stopped answering my calls. I think they lost my clothes, which is TERRIBLE customer service. DO NOT TRUST THEM with your clothes. UPDATE: The missing clothes were delivered yesterday. I guess all it took was a public shaming on Google reviews, otherwise I believe they would have been happy to keep my clothes indefinitely. One shirt wasn't mended, and none of them were washed. As I said, don't trust them with your clothes.