KOOTENAY MOVING & JUNK REMOVAL
3.5/5
★
based on 2 reviews
Contact KOOTENAY MOVING & JUNK REMOVAL
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Nolan V on Google
★ ★ ★ ★ ★ This company definitely is great. The owner was really professional and made sure everything was wrapped. The service is decently priced, 499 a truck. Also didn't have to help either, the employees were enthusiastic and also professional. Great company/service. Thank you :)
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Eileen O'Mahony on Google
★ ★ ★ ★ ★ I used this company to move from a rental to a brand new home I bought. It cost $500 for 1 truck full and $200 for gas and travel as I live an hour away from Trail. It was a lot of money but I thought it would be worth it.
It wasn’t.
5 people showed up and I thought, wow! Only 2 of them actually did the moving. The other 3 took off until end time.
I only had 1 couch, 1 recliner, 1 coffee table, 3 dressers, 1 kitchen table, 4 chairs, 2 beds, 1 tv stand and about 15-18 boxes. I told them to bring the boxes to the top floor (one floor of stairs) and I would put them where they belong (trying to make it easier for them)
I received a text saying they were finished. I had already paid since that is their protocol from being “burned in the past.”
I returned to my brand new home to find my recliner chair sitting outside my front door.
My couch was sitting right inside the front door in the foyer. Along with about 10 boxes piled up blocking my way.
I sent the lady I had been texting with (she had been there) photos of the chair outside/couch in hallway etc. No reply. I called. No response.
My new walls had paint chips and marks EVERYWHERE.
I was so disappointed. I do not recommend this company - poor customer service - too expensive and lazy.
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