Kool Kovers
4/5
★
based on 8 reviews
Contact Kool Kovers
| Address : | 1 Water St E, Cornwall, ON K6H 6M2, Canada |
| Phone : | 📞 +99 |
| Website : | http://www.koolkovers.ca/ |
| Categories : | |
| City : | H |
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Lisa Flanagan on Google
★ ★ ★ ★ ★ My cousin went in to get her iPhone screen fixed, less than 2 months later the screen was separating from the frame! Whoever worked on her phone did not even know the ins and outs of True Tone. They were incredibly rude and unprofessional and did not offer to fix it. Then when she left a bad (but true) review someone from the Kool Kovers left a bunch of fake 5 star reviews to bump up their average. They even used similar wording in these reviews. This is crooked and totally unprofessional. I wouldn’t trust any of the five star reviews. Kool Kovers needs to own up to their mistake and make it right. Unethical!
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Jennifer Leduc on Google
★ ★ ★ ★ ★ IPhone XS Max screen replacement completed at Cornwall location for $160. 2 months later the screen is popping out of its frame. I went to a apple certified repair shop, was advised a cheap generic screen replacement was used. These cheap replacements tend to use hot glue versus cold compress uv bonding. Screen will almost always separate from its frame over time. Worst part is the software called True Tone lives in your old screen and was supposed to be downloaded from old screen and installed on new screen. It was not. I no longer have True Tone in my iPhone settings.
I politely called Kool Covers in Cornwall to let him know his screen replacements are of poor quality and seperate from frame after short time and let him know about neglecting to re-add True Tone software to new screen. He was not interested in what I had to say and said the repair shop I'm at can tell me "whatever they want". I told him a quick google on "true tone screen replacement" would confirm my concern.
Overall if your looking for quick and cheap this is place to go. Keep in mind the screen will last 2 months before separating from the frame and you will lose True Tone from the settings/display menu all together.
EDIT: In response to the owners false claims below. Yes I was happy with new screen after repairs until it became unglued from the frame within 2 months of the repair (within warranty period as per your website 60 days)
I did call to speak to you professionally and politely to let you know about the True Tone, you said you had no clue what that was. Why would I come back for a warranty repair for you to further destroy my phone.
If your repairing $1500-$2000 devices, try googling True Tone screen replacement before jamming garbage $100 screens into phones and without installing True Tone software. But hey I’m just a unprofessional paying customer with a baseless complaint. Cheers
I do not recommend this repair location at all.
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Peter Wakemen on Google
★ ★ ★ ★ ★ Best guys in town hands down. Went everywhere else in town and nobody could fix my water damaged iPhone. Came here and was greeted and treated nicely and they were happy to try and fix it. Half an hour later my phones up and running all good to go. Best prices and service reccomend highly
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Angus Bradford on Google
★ ★ ★ ★ ★ Amazing place fixed my phone twice so far, first time the battery then almost a year later the charging port. Would totally recommend this place they know there thing.. prices are very cheap compared to buying a new phone.
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Calvin Lynn on Google
★ ★ ★ ★ ★ Amazing service Was having technical difficulties with my old phone wasn't making calls explained what was wrong and had a new phone I got for a great deal Went the extra mile and sunk everything from my old phone to the new one only spot I will go !
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A K on Google
★ ★ ★ ★ ★ guy fixed the screen on my s8 as someone stole my s20 so i had to revert back to that... it was 290$ ...but he fixed it up like *brand new*...even put a new back on it!!!!..Seems to be working great...my past review was for another business my bad guys...5/5 on the job this guy did... id reccomend this place for sure for fixes. ipad fixes. whatever...VERY PLEASED with my s8 repairs he did....only took him 1 hour to!!! GREAT JOB Kool Kovers.
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john doe on Google
★ ★ ★ ★ ★ guy fixed the screen AND the back on my s8... for 290$...(Another place wanted 300 JUST for the screen)... Owner is very polite and punctual...good work!!
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Jeremy Couture (xXxSinderxXx) on Google
★ ★ ★ ★ ★ One of the best phone places in town fair cheap prices and very trustworthy Best place in the mall for phones hands down no question, fast repairs to 1 hour for a screen repair.
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