KELOWNA YAMAHA DUCATI - Kelowna

Bought and Installed new front and back tires on my FZ6R. Darren got me the best price and Graham guided the installation. Tires are great, the install was top notch, and dealing with Graham was excellent. I've also purchased accessories in the past. I trust and recommend all the Kelowna Yamaha crew for any motorbike needs. Thanks guys ... D.

Love the atmosphere here at yamaha. Went in to get some parts and spent 45 minutes just hanging out with the staff looking at all the toys I wished I could afford. Great staff, great atmosphere.

Great staff and awesome selection of parts, new units, riding gear and all the accessories to boot! Graham will go above and beyond just to help a guy out. Kristen is very friendly and always seems to be working hard. And they are dog friendly!!!! They keep my baby going with all the parts I could fathom!

Got my first dirt bike from them. They answer all my question and got me the bike that I want it. They made sure I was happy with what I want. I will be going back there when I’m ready to get more toys from them. Thank you

Bought my first boat in 2018. It was a new 2018 Yamaha AR195 from Mike and we loved it. Brought it there for winterizing and decided to go bigger in 2020. We traded it in for a new 2020 Yamaha 212X from Mike again and the family loved it even more. The first time we took it out we noticed that there was a lot of water that would come out of the drain plug when it was pulled out of the water and immediately thought there was a leak. There were other issues like speakers not working, front hatch that was replaced and front cushions. Mike had a worker come to Kamloops from Kelowna at the end of the year to pick the boat up and trouble shoot the leak. Mike had his tech change the plug and they thought the leak was fixed. Mike had his worker drive the boat back to my house which was awesome. Put the boat in the water the following year and noticed the same issue of a lot of water coming out of the drain after pulling the boat out again. Unfortunately Mike had moved on and now starting dealing with the owner Terry. Terry was quick to do the same thing as Mike and had a worker pick up the boat at the end of the year. Terry had the boat out in Kelowna for 4 weeks but couldn't make the boat leak. Terry had his tech service and winterize the boat and had his worker drive the boat back to my house. Here we are in 2022 and took it out on the water and I immediately found the leak where it was taking on water. Called Terry right away and he quickly responded like usual. Terry met me at the store on his day off so I could drop the boat off and the following week we went out on the water and tested the boat. Finally after 2 years no water so far. I can't say enough about the amazing customer service that Terry and his team have given my family and I. This is the reason that I will always come back to Yamaha Kelowna... Thanks, Denny

Kevin was awesome. He made sure the bike I wanted to test drive was ready to go. When I decided I was going to purchase her he got the paperwork done quickly and when the financing was in place she was ready to go! Kevin made sure he gave me super advice on the first few thousand kms and what to watch for. Great service, comfortable with no pressure sales. I couldn't be happier. Not my first bike purchase in Kelowna but my first with Yamaha. Would definitely return in the future for my first lookie loo!

Darren is one of the finest ‘Parts’ person I have ever come across. Knows his stuff cause he owns Yamaha products. He has been super helpful with tips and tricks on parts and installs. Thanks for having such an awesome resource person.

Beware Ducati owners. I brought my Ducati XDiavel S and this dealer 1) sold me on an old front tire (a 2017 front tire when I purchased this in 2022) and incorrect tire model for this bike and 2) they could not figure out why my back breaks were not working (it was a known break line issue resolved by another dealer in a morning and at no cost) and, as a result, I paid $300 to them just for them to tell me they didn't know what was up with the bike and talking about needing to replace the ABS. Crazy. If you have a Ducati, I'd suggest you think twice about bringing the bike to this dealership. I cannot speak to their Yamaha experience though. I hope this helps others!