Journeys
4.3/5
★
based on 8 reviews
Contact Journeys
| Address : | #U11, 945 Gardiners Rd, Kingston, ON K7M 7H4, Canada |
| Phone : | 📞 +9 |
| Website : | https://www.journeys.ca/store/journeys-cataraqui-town-centre |
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| City : | M |
| Description : | Teen-oriented chain supplying casual, surf-&-skate-inspired clothes, shoes & accessories. |
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Celiah Dale on Google
★ ★ ★ ★ ★ Journeys is the best place to buy shoes! Staff are so friendly and they treat you like a person before a customer. They've got shoes for literally all ages and are so helpful to everyone from toddlers to the elderly
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Scott L on Google
★ ★ ★ ★ ★ Went in looking specifically for Doc Martin's boots and sadly the ones I wanted were out in my size. That said the staff was great and helped me find a great alternate set of boots
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Jasmine Mackay on Google
★ ★ ★ ★ ★ I had a bad experience at another shoe store in the mall and came to journeys. Their customer service is top notch. I was greated right away and the women serving me was basically a therapist and a personal stylist. She listened to my concerns and got a feel of my personality. So I am now sky high with the shoes I needed but they reflect how silly I am. 1000 thank yous! I was very accommodated!
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Skylar Maclaren on Google
★ ★ ★ ★ ★ I recently visited Journeys for the first time and my experience was nothing short of phenomenal. I believe the individual who served me was possibly management of some kind, she had blonde hair and black glasses. She was very welcoming, personable and created quite the unique experience for myself. The help and attention she gave me was almost overwhelming. She was very knowledgable about the Timberland products and provided me with useful information on how to keep my boots in good condition, which will help to save me money in the long run. I highly recommend checking this place out to anyone who is looking for staff who are friendly, attentive, unique and knowledgeable about shoes. Great service!
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Sam Pender on Google
★ ★ ★ ★ ★ Literally one of the worst experiences show shopping. I've never seen so much incompetence in a manager (Jess) before. Lovely staff doesn't even come out from behind the counter to greet me. Cool. Their conversation and their phone is more important than their job. I came in to buy a few pairs of shoes, because mine had recently been destroyed by my brother's new puppy. Jess gave cold, one word answers and acted like I was a complete inconvenience to her that I was asking a couple questions about shoes and that she had to "do her job". You lost a faithful customer today and you're right in thinking that I will inform all my friends and family about my experience not only at the store, but with the MANAGER, Jess.
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Megan Verkerk on Google
★ ★ ★ ★ ★ First time shopping here. Asha and her co-workers were super friendly and efficient! She showed us a few recommendations in the store that would go with our purchase, without being pushy about upping the sale. Will definitely shop here again!
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Michelle Everett on Google
★ ★ ★ ★ ★ A big shout out to Jessica B for helping me yesterday. She was attentive, knowledgeable and professional. Unlike other shoe stores in the mall I was able to find the perfect pair of shoes in my size with no rudeness or lack of care.
I will be recommending Journeys to everyone. Jessica B. deserves a raise. Will only be shopping at Journeys from now on.
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shubham malik on Google
★ ★ ★ ★ ★ Great place, always has many good offers and brands to chose from, the staff is really nice, helpful and provide great suggestions. Went in to replace an online purchased item and ended up buying another pair :)
They got one of the best service.
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