Jiffy Lube

4.6/5 β˜… based on 8 reviews

Contact Jiffy Lube

Address :

4687 Johnston Rd, Port Alberni, BC V9Y 5M5, Canada

Phone : πŸ“ž +79
Website : https://jiffylubeservice.ca/locations/port-alberni/jiffy-port-alberni/
Categories :
City : Y

4687 Johnston Rd, Port Alberni, BC V9Y 5M5, Canada
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Marina Dowd on Google

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Amazing experience with Jiffy Lube - Ryan and Richard in particular are true professionals and go above and beyond to provide unparalleled customer service. Highly recommend!
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HΓΉng Nguyα»…n on Google

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My first time here today, great impression! Excellent service!
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Brian Stoker on Google

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Great place, website says they are open Sundays though which doesn't seem to be accurate
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Luke Chang on Google

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Great place to have your oil changed, fast and reliable group of ppl. Friendly staff, would recommend for sure!
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Keegan Woods (OTheChupacabraO) on Google

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They filled my washer fluid with cheap/watered down fluid, without asking if I wanted it filled. This wasn't a problem, until I drove Hwy 3 during the flooding closures (so it was busy and dangerous) and my washer fluid system completely froze up (it was -12) rendering it inoperable. I had to stop every 10 minutes to rub snow on the windshield to clean it off. As soon as the temperature warmed up to -2, it unfroze. I went here twice for a oil change and they topped it off both times, I never put any fluid in the system so I know it was done here. They were however very friendly both times but to me this is well deserving of one star. Completely unacceptable.
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Zachery Hartmann on Google

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MUST READ We were on our way through town when our jeep blew an oil hose and caused the oil to spray everywhere. It was 4:50PM when we realized what was happening and we quickly made our way to the store before it was scheduled to close at 5PM. We were pleasantly greeted by Jerry and his two staff members upon arrival. They instantly offered there help and to take a look at the vehicle. After the inspection it was obvious that we weren't getting back on the road that evening. Jerry instantly started calling around looking for the part we needed, but wasn't able to get it until the next morning. Once we found out this information we started calling rental car companies, bus companies and any other option. When we found out there was nothing available, that is when Jerry made the most selfless, caring, genuine offer that we would have never expected. Jerry offered for me and my two friends to take his families vehicle for our weekend trip. Not only that, Jerry took care of our vehicle over the weekend, made the fixes and kept it parked at the location for us. Jerry drove us to his family home, provided us with the vehicle and went above and beyond with his customer service. Jerry kept me updated via text message throughout the weekend in regards to the repairs and cost. It was an amazing experience from the second we pulled up, to Sunday on our way back through, exchanging vehicles with Jerry and him showing me exactly what he had fixed. I can't relay how amazing our experience was in a single message. I will personally be sending Jerry a gift as he made a real negative situation and incredibly positive story. This man deserves recognition as I hope that every Jiffy Lube owner would go to this extent to help people in need. I can safely say that this story is going to be shared a significant amount and you have a large amount of Jiffy Lube Lifelong Customers coming between the three of us who were a part of this and the people we have shared this story with.
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ryan smith on Google

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My girlfriend went in for an oil change they were extremely rude to her, laughed at her and made her feel stupid because it wasn’t enough kilometres in-between the last oil change. terrible customer service, will not be going back. Ever.
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Gary Spencer-Smith on Google

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GREAT customer service, Stopped in as my oil was bone dry (due to a flaw in my new trucks design) and despite this issue not being their problem because this was the second time I went there this month they changed it complimentary, despite my willingness to pay. I went purely to check something hadn’t broke, this issue had nothing to do with them yet they valued me as a customer and when I went to lay they didn’t charge. Great customer service!

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