Inprint Graphics & Copying
3.2/5
β
based on 8 reviews
Contact Inprint Graphics & Copying
Address : | 1925 W Broadway, Vancouver, BC V6J 1Z3, Canada |
Phone : | π +7988 |
Website : | http://www.inprintgraphic.ca/ |
Categories : | |
City : | J |
![1925 W Broadway, Vancouver, BC V6J 1Z3, Canada](https://gstatic.yellowsite.net/gpictures/900x600/2644/MXxSZFlTMThGd1ZOc1NLd0VpSUppTUR3Jnlhdz0zNDIuNTI1NDV8eWVsbG93c2l0ZXNjYS5jb21fMA.jpg)
A
|
Anastasia Chetvertukhina on Google
β β β β β This is my first negative review, but only because I want to warn people not to use this service. β¬οΈ
I had pretty bad experience with the shop.
My company needed some labels to get printed for our client. Files were prepared in details by a professional print designer, and included die-cut edges.
First, I was trying to get a quote from them by email. After sending them all the artworks to get an estimate (upon their request), and waiting for a few days for their reply, I received an email about this job being ready to pick up. Even though I never received neither estimate for approval nor the print proof.
Second, after agreeing for the price post-factum, I tried to pick up my order. I was told that they are open Mon-Sat, and arrived according to their schedule. Imagine my surprise when I saw the location vacant, and nobody in there. I called them, and was told to whether arrive later this day because nobody was there, or the next day, to a different address (which was never mentioned anywhere).
Lastly, when I arrived next day to pick up the job, I saw my artwork printed without die-cut edges! I was told that it's up to me whether to pick it up or not. I didn't receive any apologies for ruined result. Our project timeline is getting tight, so I had no choice but picking it up, pay for the job, and deal with what I have.
People there are rude, and It doesn't seem like they care about the customer experience or results at all.
They definitely lost another corporate client.
|
A
|
Alan Lensink on Google
β β β β β You won't find better value. The print jobs are fast, affordable, and high-quality. The staff are friendly.
|
t
|
tomo uehata on Google
β β β β β Thank you all for your excellent work. I am always impressed with the dedication and skill of the Inprint team!
|
M
|
Morgan Ahoff on Google
β β β β β I had a bad experience that turned into a good experience! Iβve been printing the same document for 10 years (itβs a daytimer, so I go at regular intervals) on the self-serve computers, and every time the settings have changed. The owner would help me a little, and I would try to learn what he did, but each time it was different. I got frustrated and wrote a bad review. But then I went back and talked to Dave, and he showed me that itβs impossible to guarantee the settings, because customers change things on self-serve computers. But even though itβs difficult, Dave believes in making them available as part of good customer service. He had created a file for me with the second page inverted, but I misunderstood that I was supposed to use that file every time, and it was supposed to work with their computers. Actually, having one file regular and one file inverted gives me a βtoolkitβ so I can print my daytimer, even if the settings have changed. It was an unusual solution, but it provided some flexibility in dealing with a rigid system thatβs inherently chaotic. Daveβs not a technical guy, so it was a bit difficult to communicate about the problem. But he brings a lot of positive qualities to the business, and came up with a unique way of addressing the issue.
|
D
|
David Greer on Google
β β β β β I am a long-time customer of InPrint. They are very service oriented, looking after my finicky printing requirements kindly and correctly. Great quality. Good prices. I take all my client printing needs here too.
|
K
|
Kathy Grace on Google
β β β β β Even though the quality of printing is good, the disrespectful customer service and inconsistent communication are not worth your time. Today, I asked for clarification on my order and the staff yelled at me for not understanding him. I will no longer be a returning customer and I advise you to take your business elsewhere for peace of mind.
|
Y
|
Yasmin Greenall on Google
β β β β β I always come here for printing. They are very helpful and do an amazing job. Also most reasonable prices. I really appreciate that they always answer their phone too and theyβve done rush jobs without any complaints. Will continue to use them over Staples or other printers.
|
G
|
Gaetan Mourmant on Google
β β β β β Dave has been extremely helpful and patient with us. This is the first time we were printing a book on our own. He helped us with patience and professionalism. We went through several rounds of testing with papers, laminations, and different inks to create a wonderful result ! Better and cheaper than Amazon. Inprint also respected our tight delay. Thank you again.
|
Write some of your reviews for the company Inprint Graphics & Copying
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Print shop,
Nearby places Inprint Graphics & Copying