Il Greco Restaurant

Great food, the building is small but feels comfortable and welcoming.

Worst restaurant experience of my life. My friend & I had previous excellent experiences yet they have closed down & moved to a smaller venue & have clearly gone downhill. First off, table & hard chairs crowded together. We waited a very long time for someone to finally take our order. A couple that came in after us was seated & order taken almost immediately. When we finally received service I asked for the cod & chips, clearly asked is it available without batter as I am allergic. Yes, I was assured. My friend ordered her meal. Mine came fully battered. I cannot eat this. No apology. My friend attempts to eat her meal and it is cold, soggy, terrible. Not the quality she remembers previously. Everything was inedible. The waiter removed the battered fish and asked if I would like the salad & fries, mentioned it only comes battered..Ummm.No thank you. I am allergic. I thought to myself if we are paying these prices, should not the food be freshly prepared? Do they simple heat & serve pre made frozen battered food? Apparently they do. Wow. After a long wait cramped table, no food & my friend unable to enjoy her dinner order (and she tried everything on the plate) but it was all terrible, we decided it was time to leave. I could not believe it, but we were presented with a bill & paid for meals which we could not eat. This is completely unacceptable & unethical. Awful, awful experience. We will not be back. I am considering filing a complaint with the health board. While we were there, we witnessed unsanitary practices. Dropped dishes, etc. Extremely disappointing, frustrating, expensive. A waste of time & money. After our horrible experience & from reading the reviews here, there is no way they will be in business much longer.

Tonight we found the staff being very supportive however with hungry patrons arriving for the Thursday evening specials around the same time, overall service was dragged to its knees. We experienced a 20 minute delay before receiving our drinks and another 40 minutes before our dinners arrived. The food is reasonably tasty with some dishes being on the more expensive side. Our waitress was very kind and apologetic to the delays.

I arrived at the new location during dinner rush to pick up a couple pizzas. Although I showed up very early I felt accommodated right away. They let me sit down and have a beer while waiting for my order. The atmosphere is classy and well organized, with friendly people making you feel right at home. Kudos to the team for making the transition to the new location (right beside the old one!) seamless and easy. Oh, and don’t get me started on the food. Everything on the menus is rich, delicious and proper Italian. The pizza is the best in Victoria. Don’t think twice about dining or picking up from this restaurant!

The food is okay but very salty. If you like lots of salt you like this place. But the reason for the two star review has to do with service. We have had good service in the past but the last few time were really not good. Then, an odd bit of service, we called in to make a reservation for Mother’s Day. The woman said they weren’t taking reservations but they were open. So the four of us, kids included, got there a bit early. On arriving we were told, In a very sarcastic tone, that they were still in construction phase. As such there were no tables, only take-out. They should have just said this when I called in and we would have made other plans. Luckily the Four Mile Pub was open, we found a great table and the menu was, as always, very reliable.

We have been coming here from time to time since its beginning. Fortunately we have never had a bad experience with food or staff. Our server was run off her feet tonight, yet she was friendly and attentive. I so appreciate that despite rising costs, the owner continues to make sure you walk out the door, more than full, and with a big smile that comes from a delicious meal. Long live Il Greco! Look forward to seeing you in your new location.

We celebrated a birthday dinner here a couple of weeks ago. They had signage saying they were short staffed and meals would take a little longer than normal. It took about an hour for us to get out meals but they arrived hot and delicious. We had excellent service considering they only had 1 waitress and one person bussing tables and 3 large parties to deal with. The staff were all wearing masks which was good to see. We would definitely go back again.

Very confused over the glowing reviews. First, at the back there was a lineup of people so I went around front and entered. Staff looked at me and ignored me. A seated customer told me I needed to go to the back. I did so and was told I needed to go wait outside despite having a reservation. Once seated service was slow even to get drinks. I tried the bbq ribs and frankly I wish I had gone to montanas(which I never do) because they would have been better and cheaper. For the price it was a small amount of ribs that weren’t great, served with over steamed, not seasoned vegetables along side rice, potato and pita. As my dining companion put it “mediocre”. For the price there are dozens of better restaurants in Victoria. When we were done it took forever to get our bill. And once we did it took 3 or 4 tries for the waiter to get it right. And again, I’ve had way way better meals in Victoria for less. You can get better entrees at Il Terazzo for less.