Hyatt Regency Toronto
4.3/5
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based on 8 reviews
Contact Hyatt Regency Toronto
| Address : | 370 King St W, Toronto, ON M5V 1J9, Canada |
| Phone : | π + |
| Website : | https://www.hyatt.com/en-US/hotel/canada/hyatt-regency-toronto/torrt%3Fsrc%3Dcorp_lclb_gmb_seo_torrt |
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| City : | V |
| Description : | Upscale lodging featuring a rooftop pool, plus a fitness centre & a sleek bistro/bar. |
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Verified Hotel Guest on Google
β β β β β Positive: The customer service trying their best. But their best is nothing compared with 4 star hotel standard. Negative: This hotel was not 4 star hotel. I got constantly moved. They have problems with their rooms. One thing or the other was broken. False promises and blame game on COVID played by the Front desk manager. This is not a 4 star but a 2 star hotel!
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Family Room on Google
β β β β β Very happy with our stay! Check-in was super easy and quick. Parking was straight forward and reasonably priced. Our room was clean and met our booking requests, ie hypoallergenic. Even a call to front desk for a tooth brush was simple and quick. We will definitely return to this location ??
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Xox By so on Google
β β β β β If there was an option for zero stars I would of chose that option. I booked days before. When I get here they made me wait 45 min they couldnβt find my room. I missed my reservation at restaurant before the game. We drove 6h ! The whole night 2h am to 5h am they was almost a party on my floor. Iβm with a kid. I called for them to come tell them to stop. Nothing happened. I had to tell them and they became aggressive. The kid with me was scared. And starting at 8ham they woke up and were slamming doors non stop and talking load. I told the reception that itβs unacceptable and I want a refund. First time in my life I asked for a refund. Iβm not a complainer. They told me 25% ! How does my entire experience was horrible and you offer me 25%. Why would they need the 75% for what ? LOLLLLL and the beds β¦ it will take me a week to recover. You guys see my email if you need an audio of everything I heard in the middle of my sleep I did record it all. Before booking write to me :) I will send it to you. Almost 300$ a room for that. On God it was ghetto!
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Julia on Google
β β β β β The check-in line was very long but moved at a decent pace. The room was clean and well organized. Room service was closed due to COVID-19, but breakfast dine-in was open. Not great food prices for what you are getting/expecting because most of it was pre-packaged, but still tasted good overall. Our server was very nice and checked in on us regularly.
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Laura on Google
β β β β β Positive: Love that it was close to everything . The staff were unbelievably accommodating. staff in the Bar / Restaurant area were absolutely kind and gracious. They went out of their way to make us feel special like we were royalty . Highly recommend !! Negative: CouldnΓΒΏt stay longer.
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Cynthia Summers on Google
β β β β β When you look at the smiling faces of the staff at this hotel, you'd have no idea that there has been a pandemic waging war on the hospitality industry for the last couple of years. They are helpful and friendly. I would have posted a picture of our beautiful, immaculately clean room, but we messed it up before I thought of it. My daughter and I stayed there to do a bit of Christmas shopping at the Eaton Centre and do some bonding and it was absolutely perfect!! Highly recommend staying at this hotel!!
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Verified Hotel Guest on Google
β β β β β Positive: When I checked in, the service was attentive and friendly. The guest service staff made me feel welcome, answered my questions about breakfast, and took an interest in my stay. It was such a pleasant experience that I will consider booking again. Negative: Nothing. It was a great stay!
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Lucas Coady on Google
β β β β β The staff at this hotel are super accommodating and friendly. The room was nice and definitely clean, if a tad dated. In room coffee is Starbucks and is quite good. The restaurant is not operating normally because of covid and has a very short menu, it would be nice to see rotating dishes of the day even just to have some variety.
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