Hudson's Bay

3.8/5 β˜… based on 8 reviews

Contact Hudson's Bay


2271 Harvey Ave, Kelowna, BC V1Y 6H3, Canada
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Kevin Coleman on Google

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How amazing is this that they had a watch repair department..... I believe her name is Bonnie and she was just the best.....Thank you Bay for this service as this offers services that no other mall has.
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John Dunkin on Google

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Bonnie in jewellery went above and beyond to help me with my Nixon. 5/5 stars
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Heather Tomlin on Google

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I do not like the prices in the store and the layout is the best. I never see any staff around. I have lived in this area for 31 yrs and The Bay has never changed??
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Ashton Koutsantonis on Google

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Hudson's Bay has gone down hill over the years. Terrible customer service every time, employees seem annoyed by you asking to try something on or asking for assistance to find an item. All change rooms closed expect one. Online customer service is even worse. Don't waste your time shopping here, not worth it!
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Valdine Fuhrmann on Google

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We actually just went to price luggage. We did not purchase, but everything was easy to find and well laid out. Always nice store!
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LingLing β€œLing-Ling” K on Google

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I went in the Bay just to have a look ? as I haven't been in the store for some time now. As always it's a nice clean shop with Customer Service in every department, which is hard to come by these days. And a addded bonus it is Bay Days...
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Mel on Google

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The Bay has been one of the most disorganized stores for years. I hate it when I need to go there. I like the brands, the products but why can't the bay figure out how to organize clothing? Its like the store does not want you to find what you are looking for and want to force you to waste your time, going through many racks of clothes. For example, need to buy a pair of white pants, where can I go find white pants? Mixed into every other thing...the bay is a mess. Avoid it when I can since it's like going into a thrift store but you have to spend 5 times as much money. Luckily there are many other places where we can go buy clothes that are organized and respect my time.
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Lily Beigi on Google

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This Hudsons bay is really different compared to any other Hudson bay I've ever been to. Usually I really enjoy shopping in Bay and find great items. This store however is not one of them. Store is always messy, not even a single rack is in order of size. The categories are all mixed up and not easy to navigate. It is really hard to find someone to help you on the floor. It feel like employees are hiding and avoiding customers. The only option u have is to go stand in the cashier line and ask the cashier if u have any questions. Sometimes I even see damage items or returned items for sell. It feel like you are shopping in a second hand store. I don't think if I would go back to this store and prefer to shop online if I need anything from Hudson bay.

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