Hitek Electronics Repair - Saskatoon
2.9/5
★
based on 8 reviews
We are an environmentally friendly business and utilize Sarcan's 'Sweep It' program for electronics disposal
Contact Hitek Electronics Repair
| Address : | 2310 Ave C North, Saskatoon, SK S7L 5X5, Canada |
| Phone : | 📞 +777 |
| Postal code : | 7 |
| Website : | http://www.hitekrepair.com/ |
| Categories : | |
| City : | L |
|
K
|
Kris Kembel on Google
★ ★ ★ ★ ★ They had my LG TV warranty denied. Their technician came in once, took the TV apart, and said he needed to order a main board to fix it (despite the fact that he said it would probably be the main board when we set up the appointment two weeks earlier) . Next thing I know LG calls me denying my warranty, and telling me that the local technician informed them that the TV was being used commercially so they're denying the warranty. He didn't say anything to me about it when he was here, and left me with the impression that he would be back to fix the TV after ordering a part. The TV is not being used commercially, and I - so far - have been denied any chance to dispute the technician's assessment. Been trying to contact them since, but so far no one answers their phone (during business hours). Poor communication, poor service, and it seems as though their technicians have no problems misleading you.
UPDATE: 03-11-16: After several more conversations with Mike at Hitek, he did take the initiative to contact LG directly. Eventually LG agreed to issue me a credit so I could get a replacement television. Mike followed up with me several times over the last month or so, and contacted me today to make sure that I was aware of LG's decision. Although my experience with Hitek did not start out well, once I was able to deal directly with Mike he showed an interest in making it right, and he followed through well. I am rating 3 stars because despite the fact that Mike was very helpful, he is only one person. My experience with their repair staff, and the fact that it is very difficult to get their front end staff to answer their phone leaves me with a 3 star rating. I would recommend using Hitek if you can talk with Mike.
|
|
B
|
Barry Pellerin on Google
★ ★ ★ ★ ★ Took my Technics SA-DA8 in for repair on Nov 18th and was advised they would look at it and call with estimated repairs. Called on December 1st , advised they would call back no call, same process thou December, waiting cost on parts, covid, busy. Went and got the equipment on 29th of December. Who knows if they ever looked at it
|
|
C
|
Chris Rapchuk (Rapchuk) on Google
★ ★ ★ ★ ★ I've had lots of issues with my Samsung LED and they always help me out asap. Within 2 hours after a ticket is submitted they are on it, trying to help.
|
|
R
|
Rich Anderson on Google
★ ★ ★ ★ ★ I contacted Hitek after being referred to them by LG Canada for warranty repair on my 2016 model LG TV. Customer service on the phone was good and the process of giving them the correct information to proceed was easy.
Parts were ordered in a completely reasonable timeline. I'd love to have overnight parts but they are at the mercy of LG or a parts supplier for shipping so no fault there.
The new panel showed up right when they said it would. Their tech contacted me to set up an in-home repair. He showed up right on time, worked quickly and neatly while taking proper care. Friendly service and very professional.
Typically warranty that involves repair instead of replacement can be a massive headache but these guys did pretty good. Thanks again.
|
|
s
|
sachin taneja on Google
★ ★ ★ ★ ★ One of the oldest and the only authorized tv repair stores in Saskatoon. Nice experience :)
|
|
L
|
Les R on Google
★ ★ ★ ★ ★ They fixed my very old KEF speakers at minimal cost, and it was ready exactly as they promised. I'm thankful this business exists! Mike was very professional and explained what was done and how.
|
|
S
|
Sam Redekop on Google
★ ★ ★ ★ ★ Super friendly service and quick. Mike contacted Vision’s warranty asap and they came and fixed my TV on a cancellation very short notice.
|
|
A
|
Anmol dhunna on Google
★ ★ ★ ★ ★ Dropped of a lg Monitor for repairer in November and I still have not received it. half the time I call no one picks up and when someone does pick up they give me some excuse and say call back next week and then give me another excuse. And when I ask for them to call for an update they never give me an update or call. They sound like nice people but I was told it would take a maximum of two weeks when I dropped it off in November and now it’s February and I still have not received it.
|
Write some of your reviews for the company Hitek Electronics Repair
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Electronics repair shop,
Nearby places Hitek Electronics Repair
