Highlands Propane

Name: Highlands Propane
Address: 5077 ON-35, Fenelon Falls, ON K0M 1N0, Canada, M, Canada

4.2/5 ★ based on 8 reviews

Contact Highlands Propane

Address :	5077 ON-35, Fenelon Falls, ON K0M 1N0, Canada
Phone :	📞 +78877
Website :	http://www.highlandspropane.ca/
Categories :	Furnace store ,
City :	M

5077 ON-35, Fenelon Falls, ON K0M 1N0, Canada

Best Furnace store in Canada

S	Sheelagh Anderson on Google ★ ★ ★ ★ ★ Excellent service, knowledgeable staff
A	Anne Coghlan on Google ★ ★ ★ ★ ★ I am a Trailer Park Resident, I ordered a larger tank end of May, finally installed and passed inspection early July. Pilot light lit by technician but after that We were unable to light it, asked for a service call to sort out the Problem, waited 3.5 weeks after numerous calls to Highland with little response. Technician finally came to tell me I needed a New Water Heater, no date given for service said He would check to see if one was available, Never got back to me then appeared one morning 2 weeks later with a New One. Installation went well, but I have no idea of the cost and never received any paperwork. I called Highland to get some receipts for the costs but never called me back. I am one very dissatisfied Customer!!!
S	Sam Isk on Google ★ ★ ★ ★ ★ I asked for a quote for a new furnace from this company for over 2 weeks now and still without any response. Called them about 5 times already and everytime I call sales they tell me they will send me a quote by the end of the day, but they never do! I'm actually very shocked and confused about this type of service, specially since they are aware that my furnace has not been working and we are in the middle of the winter. I would only expect more honesty and thoughtfulness when dealing with people with this sort urgent situation.
D	Drew Elliott on Google ★ ★ ★ ★ ★ Prices have jumped I think because prices have gone up everywhere but since being bought by Superior I've come close to running out a few times.
R	Ron Bryce on Google ★ ★ ★ ★ ★ Requested a quote to purchase, install and supply all necessary components to hook up my new propane dryer. Technician came to my property and we discussed multiple ways to go. As well as updating my existing regulator for my propane oven/stove with a new one. Professional guy. However, the company calls back to advise me they don't want the job???? Only vague excuses NOT to do the job. Everything I wanted was NEW, not used or requesting them to cut any corners. The one star was for the technician.
S	Samantha Chin on Google ★ ★ ★ ★ ★ We used more than usual amont of propane and ran out. Jackie and the team mobilized so fast to get us more propane and helped us to ensure our furnace was working. Such excellent customer service!
H	Heather Clarke on Google ★ ★ ★ ★ ★ If I could give negative 1000 stars I would. Your empty tanks will be ready for pickup tomorrow afternoon. Amazing how another propane company can swap out tanks perform mandatory inspections and fill tanks in under 24hrs. And you need 5 business days to serve your customer... .I should say former c customer
N	Namaha Supply on Google ★ ★ ★ ★ ★ I called Saturday last and asked for a delivery indicating I was at zero on both tanks It’s Tuesday still no delivery…was promised a delivery for Monday I was told emergency deliveries not available for will call customers. I guess there are 2 classes of customers. It seemed to me that they are deliberately starving me so I go on an auto fill arrangement. Very nasty tactics. Just got a delivery it’s Tuesday. So I was only chained to my wood stove for 3.5 days Notice company replies to posts. They sure know how to read their rule book to the customer. Heaven help you if you aren’t up north to read your tank levels then you take your chances with this company. Be sure to take the name of everyone you talk to as no one seems accountable for promises made but not kept.