Herzl Walk-In Centre

2.4/5 based on 8 reviews

Contact Herzl Walk-In Centre

Address :

5858 Ch. de la Côte-des-Neiges 5th Floor, Montreal, Quebec H3S 1Z1, Canada

Phone : 📞 +8
Website : https://bonjour-sante.ca/uno/clinique/csansrendezvousherzl
Categories :
City : S

5858 Ch. de la Côte-des-Neiges 5th Floor, Montreal, Quebec H3S 1Z1, Canada
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Victoria Kelly-Therrien on Google

I went to the Herzl Walk-In Centre for the first time today and it was by the far the best walk-in experience I’ve ever had. The two receptionists were friendly, understanding and efficient. The resident doctor I spoke with was patient and asked me multiple questions to try to best understand how I was feeling and the nurse who took a sample of my blood was experienced, friendly and funny making me feel much more comfortable during the process. I can not recommend this walk-in centre enough!
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Stefania M on Google

Most bad reviews here I have noticed are for misinformation about scheduling/how the walk-in clinic functions and the 'rude' receptionist. I got my appointment by phone, arrived 10 minutes early and was taken into triage maybe 3 minutes later. One reception was a bit 'cold' but the other was super friendly and nice. After triage, I wanted maybe 15 minutes for the doctor. The nurse who triaged me was nice, patient, and friendly. She asked a lot of questions and took a lot of notes. The student doctor who took me was also excellent and friendly. He was patient and didn't rush me, just as the nurse didn't rush me. Since this is a learning clinic, he left the room to discuss his diagnosis with the senior doctors. He came back and told me that they all agreed on the diagnosis and proceeded to give me a prescription. Highly recommended. And don't be afraid of student doctors!!! Senior doctors are there to guide them. How else do you expect students to gain knowledge!?! (I saw some complaints about having a student doctor; this is why I mention it.)
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Annie Rabbat on Google

I left this place mentally exhausted. I have been having recurrent infection symptoms for the last year-and-a-half and every time I go see a doctor, they disregard previous positive test results, make me take more tests and then when this time it comes negative, say nothing can be done. This experience was no different. I came here after the emergency rescheduled me to a clinic due to a long waitlist. The doctor prescribed me an antibiotic I already have been prescribed for, so I could just get it at the pharmacy instead (making it a pointless prescription), more tests despite having positive results in my hands from the day before, told me it might not be an infection because of previous tests but didn't know what it could be, also told me that it's common for people my age to get these a lot and that my body will fix it naturally, etc. I'm beginning to feel so exasperated by all of this, my symptoms continue to persist and worsen. I left this clinic with a stack of papers for tests and prescriptions I already have and don't need and they all lead to no advancement in my problem.
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Rim Dahhou on Google

After seeing the reviews, I was very skeptical but went to my appointment anyway. My experience was great. The lady at the reception desk was kind and courteous. I waited for only about 5 minutes before the nurse called me in to take my information and guide me to the exam room, he was perfectly polite. Then doctor Stern examined me, she was absolutely wonderful, listened to me carefully and made me feel comfortable, she was very easy to talk and gave me the right advice for my condition. I have absolutely no complaints about this place.
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Printwise Admin on Google

The absolute worse. If I could give less, I would. I had an appointment to renew my prescription. They never sent it to my pharmacy. No one answers a phone. Returns a voice mail or answers an email. That went on for months. I gave up.
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Alice Lemma on Google

The doctors are great, they give fast appointments and love the fact that we could do video-telephone appointments before but the secretaries are mean and uninterested to help you. Got hanged up on multiple times and they reply to the email without courtesy. Definitely need to do some work in this area.
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Imraan Sookia (Immy) on Google

My girlfriend has been trying to find a doctor for a while and finally this showed up. We checked the reviews but braced ourselves either way as we needed the help. But! All fears were unnecessary. We got there on time, talked to the friendly receptionist, sat down and within minutes had a nurse take her to the back for a quick checkup and taking a sample. Once done, we waited not more than 10 minutes to be with the Doctor, who was meticulous with his questions, answers to our questions and made us feel well listened, cared for. He got the sample analysis scheduled and said we'd get the prescription sent to the pharmacy as soon as possible. Two days later, it was there. Outstanding service through and through. Will definitely return
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Lupa Duende on Google

The Herzl Walk-In Centre is a covid-compliant, clean, and secure clinic. I have benefitted greatly by using their health care services and wish that more money would funnel into educating, training and retaining people who work in healthcare. The Herzl Clinic is part of the Jewish General Hospital and has a teaching element. Meaning that, the nurses, doctors, and residents are always sensitive to providing the best clinical outcomes for patients. Teaching hospitals are fantastic. The fact that the toilets, corridors, and lifts are clean and safe suggest that the Jewish General Hospital does not neglect their porters, security, or cleaning staff, which is an excellent thing.

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